Since January 2020 I started to carry out a verification and monitoring activity about the development of the ongoing commercial deals.

Customer care – Trade Fair and ExhibitionsAssistance through daily contacts with customers in relation to stand services and shops fittings (Retail)Project assistance to managers about the relationship and correspondence with customers during their absenceAssistance to Project Managers for the development of customer projects, with its update through the proper management tool ..Finding local suppliers abroad for the resolution of different problems withing the Stand building process. - Forward the architectural projects to the Fairs for prior approval or load on its portals- Preparation of the safety forms in coordination with the Security Office to send to Fair or load on its portal- Sending technical design and interface between the technical department and the technical responsible of the fair in occasion of changes during the construction period, especially on the occasion of Foreign Trade Fairs.- Request for detailed hanging plants to the exhibition management and coordination with the rigging points offices in relation to the limitation and typology, with direct interface with the technical department.- Dialogue with the Engineering Departments of Foreign Exhibition and delivery of structural calculations.Customer care "Retail"Daily telephone contact and via e-mail with the customer, in order to receive guidelines about the preparation of estimates and relevant documents required to proceed with the approval for the setting up at the different points of sale (contracts, orders and project)Interface with the retail department for the start up of the manufacturing process.Collaborate on the planning of interventions in the stores with the retail department, communicating from time to time the final time schedule.Follow-up in case of problems with the end customer, misunderstandings, delays or trouble during the construction phase.

GM’s Executive Assistant:Since 5 years and a half, I have been working as Executive Assistant in the Company Sensient Flavors Italy, s.r.l., as an organizational support for the G.M.for internal meetings with the different departments and for the logistics of important international meetings with the GM. I am interacting with the different Departments within Sensient, as a contact point for travel authorization,travel bookings, meeting with Customers, visits organization of Sensient Affiliates’ international staff. I prepare the presentations and the material useful for the presentations.I am also in charge of the Administration of our system of internal Projects Management, I can create reports valid for the Budget and useful for the meetings at different levels.In the last year, due to a re-organization of the Company, in a very limited time, I have also supported the Sales Office Team, dealing directly with some important Customers and Distributors in the area of Middle – East and Africa, and most recently, I am also supporting the Accounting Department.Sales department Assistance: Before being appointed for the Executive Assistance role, I was working in the Sales Department, handling with the Sales Account Manager of reference, the Customers in the Middle East and North Africa area, following also the Customers on site, during their visits and in all the commercial issues until the receiving of the order.

Product Communications – Product Publications ControllerStarting from 2000 Cisco Photonics Italy s.r.l.In June I was offered a job by the Product Line Manager as Product Publication Controller, changing completely my activity.I started dealing with:• Marcom and Marketing support- Work together with the Marcom Group for the technical content of the brochure for the Exhibitions.- Support actively the new Product Launch planning, attending to the meetings and bringing the PLM inputs/presentations.- Attend to the Web meetings to decide the clear structure of our internal site according to both PLM and Marketing needs.- Interacting for the Web publishing of the Product Roadmap with the Technical Marketing people updating the new features required. - Info-marketing: In charge of collecting all the useful information, such as news, reports, white papers, and Market analysis about our product applications such as WDM, DWDM, Optical Switching, issuing a weekly document with all the useful links to the different Websites. - Started working with the Competition analysis group, by finding the information needed and by preparing the presentations.After the Network Solutions Department has joined the PLM Department I started dealing with new subjects, such as coordinate and prepare all the manuals and documentation of the products and tools issued by this Dept. • Product Line Management and Network Solutions Web Page Structuring.I have worked as the owner of our Web page, coordinating the contents and the structure of the Web Page with the different working Groups.

1996-1997 Pirelli S.p.A. Assistant to the Director of the Special Cables team I have been asked internally to join the “Special Cables” team and experienced a lot more about planning a specific product line. Documentation, Presentations, Meetings with Customers, brochures, and of course also some PR work in organizing Presentation Events and attending providing help and assistance.I supported this team until the positive end of the Project and then asked for a change again.I am proud to say that during this period I was part of the team of assistants to Mr. Alberto Pirelli.1998-1999 Pirelli S.p.A. Assistant to the R&D department Director I joined the R&D Department as Executive Assistant for the Director and starting from a group of 30 people this group grew exponentially till a number of 250 people. In these two years I experienced again how to keep a budget for this large number of people, and how to keep updated all the R&D investments. Lots of interaction with external people, and meetings organization. At the end of 1999 Cisco Systems acquired our department, and I worked strictly with the Integration team, in order to create common procedures informing all the people, and in trying to align our old Company “Policy and rules” with the new one. After Feb 15th, I started effectively working for Cisco.

1990-1993 Pirelli S.p.A. Assistant to the Marketing Director of the Optical Amplifier product • Experienced an intense period of interaction with Internal and External contacts in order to promote the products.• Responsibility of the organization for National and International Committees or Meeting involving a large number of attendees.• Preparation and issue of the entire Product related documents, brochures, etc. • Exercised a lot my foreign language knowledge. • Experience my first attendance at a Telecom Exhibition (Hannover) helping the Marcom responsible in place.1994-1995 Pirelli S.p.A. Assistant to the Manufacturing Director I decided to change the job internally in order to explore even other possibilities and learn something new, therefore I joined the Manufacturing Department. As Executive Assistant of the Director, I learned a lot about production troubles and interaction needs between different factories within Pirelli, and working for a team, I learned a lot about how to manage a Budget exercised my organizational skill and even worked a lot about specific Product Projects development from the beginning to the end.

First Experience: from 1989 (1 year) • 1ST job experience with Heraus S.p.A. dealing with the Marketing and Technical Publication Department in translating technical documentation (German and English) to be issued for the Customers and for the Exhibitions. I have experienced the first challenging job, learned how to use writing tools and exercing the languages studied.