Sabrina A. Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Kuala Lumpur City, Federal Territory Of Kuala Lumpur, Malaysia

Damansara

- Collaborate with bank wide product portfolio marketing to capitalise on data by implementing analytics & customer insights to win new business & increase cross-sell/up-sell. Mainly supporting PFS Digital team- Support Customer Experience and Insight team for customer acquisition & engagement roadmaps, helping to improve the performance of digital marketing campaigns and internet banking usage.- End to end design & execution of digital marketing campaigns from extracting quality leads to cash fulfilments for the eligible winners. Executed average 5 campaigns per month. - Assist in the development and implementation of data mining, predictive, optimization and simulation for pre & post campaign analysis.- Deliver cost-efficient integrated marketing campaigns that utilize various platforms to deliver quality leads.- Act as an expert in providing direction & guidance to business users on process improvement, data management & establishing policies.- Develop & furnish comprehensive daily, weekly and monthly dashboards automation framework in collaboration with SSIS team & RPA project manager- Identify relevant data sources and sets to mine for client business needs and collect large structured/unstructured datasets and variables.- Tools: Teradata SQL, SAS, Tableau, Excel, R, D’Catalyst

Bangsar

- Cleansed and analysed structured and unstructured data to identify opportunities to improve key business metrics- Performed data extraction and manipulation over large relational data sets using SQL and NoSQL- Hands-on experience in data design and interpreting trends or patterns in complex data sets using R and Python- Utilized Tableau tool sets for data intelligence and visualization

Responsibilities:- Assisted in preparing projects paperwork.- Managed logistic arrangements for management. - Performed general office duties such as ordering supplies and maintaining records management database systems. Accomplishments:- Attended Workshop on Big Data & Analytics by ExcelR Solutions- Attended ‘How Can Artificial Intelligence & IOT Supercharge Growth, Innovation & Job Creation’ by World Bank Group- Provided exceptional support to managers and co-workers which increased overall efficiency by 30%.- Participated in company’s website User Acceptance Test (UAT) workshop.- Attended Finance Workshop with BDO. - Analysed data from “Jelajah Pendidikan KPM” survey and created a more efficient Excel database to key in all the data.- Coordinated team events and report writing meetings such as TN50 Video Recognition Award Event and Writing Workshop of Annual Report 2017 Malaysia Education Blueprint (MEB) 2013-2025.

Kajang

- Providing good customer service duties- Ensuring the customer to have fine dining experience at the cafe- Communicate with customers to resolve complaints or ensure satisfaction- Looks for ways to avoid waste and limit costs- Assist in keeping the restaurant clean and safe

Klang

- Responsible for routine task as a QA/IPQC Trainee such as monitoring the production line cleanliness and made sure all process parameters are being complied within standard. - Suggested change control in testing method of QA/MQC department as a part of internship projects. - Conducted a validation project on online sensor of chemical that being used in production line. - Involved in operational excellence with high quality management. - Involved in third party audit and assisted the Brazilian auditor throughout the process. - Assisted in updating the daily records for QA department.

Bachelor Of Science - Bs, Physics

Foundation Degree, Science

Spm, Science