Technologies:C#, JavaScript, Bootstrap

- Development and collaboration on projects as a freelancer - Front-end development - Use of JavaScript languages/technologies React HTML CSS Tailwindcss SCSS/Sass Figma GIT

Using: PL/SQL MySQL, Oracle Systems, Oracle BI Publisher, Code versioning: Tortoise

- Responsible for the process of implementing new customers for the APP product - Training and onboarding new team members and organizing daily meetings with the team. Knowledge of tools: Kanban, Jira, Zendesk, and fishbone process methodology.

Responsible for guiding the client through the implementation and relationship stage, directing them to complete the activities to complete the implementation process, prioritizing demands and calls, direct contact with the technical implementation team regarding matters pertinent to the client, platform and app training, launch guidance and assisting in the transition to the beginning of the customer's successful relationship. Indirect monitoring of the customer's life in the company after the transition process.

Criação de artigos para Blog da empresa e Zendesk compartilhado com o cliente, realização de posts em redes sociais da empresa . Realização de treinamento da plataforma com o cliente, auxilio em atividades do time comercial com prospecção envio de propostas por e-mail e atualização do Pipedrive, contato com o cliente em canais de Whatsapp e auxilio em demais atividades propostas.

Creation of articles for the company's Blog and Zendesk shared with the client, publications on the company's social networks, and assistance in other proposed activities.

Responsible for updating reports, billing in stages, recording information in the KHAN ERP system used by the company, sending individual invoices per customer, and monitoring defaulters. Knowledge of Excel, KHAN ERP system, logistics and office routine and customer communication.

I worked effectively in the financial sector, feeding spreadsheets into Excel in a daily routine, creating files, assisting with billing, reviewing formulas in Excel, working with the KHAN ERP system. Sending E-Mails and removing reports. I also rotated in other sectors of the company to gain knowledge, helping HR with files and reviewing the point system. Also going through the purchasing area, asking for material budgets, warehouse control and invoice control.