With over eight years of work experience in customer success, account management, and business development, I am a versatile and adaptable professional who thrives in fast-paced and dynamic environments. My mission is to help customers achieve their goals and grow their businesses, while delivering exceptional value and service. I have a strong background in eCommerce, product management, and marketing, and I am currently a certified holistic health coach with the Institute for Integrative Nutrition.I have worked with some of the world's leading companies to help them scale their growth strategies and processes. I managed the full customer lifecycle, from onboarding and training to renewal and upsell, and built trusted relationships with key stakeholders and decision-makers. I leveraged my product management and marketing skills to provide insights, feedback, and best practices to customers, and to communicate their needs and challenges to internal teams. I also contributed to the development and improvement of products and services, as well as the customer success team's operations and culture.
Listed skills include Final Cut Pro, Mac, Microsoft Office, Social Media, and 63 others.