Sabrina Koch Email & Phone Number

Irvine, Ca

-Develop and cultivate a favorable business relationship with franchise owners as their primary contact and their store management team-Provide operational support in the areas of guest service standards, product quality control, training, safety, sanitation for over 30 locations-Plan, manage and execute the training program for new and existing Franchisees-Collect on an annual and on-going basis all required documentation from franchisees including worker's comp insurance, business licensing, and P&L statements-Lead and execute new store openings-Provide guidance and support to franchise partners to protect the operating and financial interest of the franchise owner and the company-Conduct restaurant visitations to ensure compliance with Confidential Operations Manual-Ensure physical facilities comply with company standards. Develop an action plan with franchise owner to address any compliance issues-Work with franchise owner to develop targeted programs using existing training materials-Understanding of the franchise agreement and manage to its opportunities by understanding, upholding and enforcing compliance by all franchise owners specifications and contractual requirements-Conduct on-site educational workshops and training sessions for franchise groups-Act as liaison between vendors and franchise partner-Coordinate support from other departments to provide assistance to franchise owner-Complete a variety of administrative duties such as month end reports, new store follow-up, weekly expense reports, preparation of classes, etc.-Assure that all company and governmental regulations are being observed-Ensure promotions, merchandising programs and advertising materials are presented in the restaurants according to company standards-Ensure the completion of a quarterly trade area analysis by each GM and assist in the development of a quarterly Local Store Marketing plan with defined objectives and ROI on all activities

Tustin, Orange, Huntington Beach, Los Angeles

-Executed successful openings for 6 studios through strategic sales and marketing plans-Conducted studio audits to effectively pinpoint and train on studio weak spots and develop a plan of action for studio managers to increase membership base and net sales-Responsible for digital marketing, social media, in store and community outreach trainings -Increased membership base and AUV through local store marketing and member outreach programs-Performed business reviews with studio managers to drive membership and retail sales-Worked closely with franchisee to ensure company vision, mission, and values were upheld

Tustin, Ca

-Manage, develop, and evaluate the performance of all studio sales staff at the conducting ongoing training to increase studio revenue and growth.-Increased overall studio revenue by 17% after first 90 days on the job holding an undefeated daily sales record of new revenue at the studio for nearly two years after being promoted.-Train sales staff into management positions within the company and sister studios.-Handle and resolve all member issues, implementing customer retention goals and initiatives training staff how to duplicate in order to save members and keep revenue resulting in an average of 6-10 saved cancellations per week.-Oversee the daily production of the head coach and fitness trainers working in unison in order to drive lead generation and in-studio traffic, resulting in the increase of net members by nearly 10% in just two months.-Set up, staff and attend local events for the corporate regional studios, some events resulting in up to 800 leads.

Orange, Ca

Tustin, Ca

Orangetheory Fitness (OTF) is an energizing group interval fitness concept and is one of the hottest and fastest-growing companies in the fitness industry. OTF delivers a one-of-a-kind heart rate-based interval training workout encompassing both cardiovascular and strength exercises and using a variety of equipment including treadmills, rowing machines, SBT straps and free weights to tone bodies and increase energy throughout the day. Backed by the science of post-exercise oxygen consumption (EPOC), OTF's heart-rate monitored training is designed to keep heart rates in a target zone that stimulates metabolism and increases energy. The result is the Orange Effect – more energy, visible toning, and extra calorie burn for up to 36 hours after the workout.

Irvine, Ca

Arcadia

Irvine, California, United States

Fullerton, California, United States