Sabrina Rioux Email & Phone Number

Watson, Act, Au

Canberra, Australian Capital Territory, Australia

I foster a collaborative work environment for a dynamic team of developers responsible for building a containerized solution using microservices, NLP and AI. In addition, I have played a pivotal role in advancing our DevOps and DevSecOps SDLC.Collaborating closely with clients, Castlepoint's CEO, and CTO, I contribute to the innovation and creation of features that fuel our company's growth and service expansion. Ensuring seamless transitions between new client implementations and… Show more I foster a collaborative work environment for a dynamic team of developers responsible for building a containerized solution using microservices, NLP and AI. In addition, I have played a pivotal role in advancing our DevOps and DevSecOps SDLC.Collaborating closely with clients, Castlepoint's CEO, and CTO, I contribute to the innovation and creation of features that fuel our company's growth and service expansion. Ensuring seamless transitions between new client implementations and ongoing support has been a key focus, guaranteeing high client satisfaction and operational excellence. Show less

Ottawa, Canada Area

In this role I took charge of several transformative initiatives; leading a dedicated team of web developers and testers in the creation of vital tools and software, significantly bolstering NRC's IT infrastructure security. My commitment to cross-functional collaboration with Innovation Advisors and Business analysts resulted in the optimization of technology processes, ultimately enhancing client effectiveness. My pioneering work on a Blockchain project within a Federal Government… Show more In this role I took charge of several transformative initiatives; leading a dedicated team of web developers and testers in the creation of vital tools and software, significantly bolstering NRC's IT infrastructure security. My commitment to cross-functional collaboration with Innovation Advisors and Business analysts resulted in the optimization of technology processes, ultimately enhancing client effectiveness. My pioneering work on a Blockchain project within a Federal Government context allowed me to assess its feasibility against pertinent KPIs as well as potential impact from its use. Moreover, I directed the development of the groundbreaking Concierge web application at IRAP, which facilitated unprecedented collaboration among Canadian small and medium enterprises. Show less

Ottawa, On, Canada

I assumed a leadership role in the management of a major Tier 1 customer account, with direct responsibility for a $1M budget. My commitment to excellence was evident through a high level of accountability within the organization, with a relentless focus on optimizing staff performance, fostering career development, and enhancing skillsets.Collaborating on advanced handheld and network planning initiatives, I engaged with Senior Corporate Executives and client Sr management to drive… Show more I assumed a leadership role in the management of a major Tier 1 customer account, with direct responsibility for a $1M budget. My commitment to excellence was evident through a high level of accountability within the organization, with a relentless focus on optimizing staff performance, fostering career development, and enhancing skillsets.Collaborating on advanced handheld and network planning initiatives, I engaged with Senior Corporate Executives and client Sr management to drive innovation and strategic alignment. Additionally, I provided steadfast leadership and guidance in the management of this and other significant Tier 1 customer accounts, ensuring the fulfillment of their unique needs and objectives. Show less

Ottawa, On, Canada

As the Senior Carrier Technical Manager I assumed a leadership position in directing the Sprint CTM team's operations. This encompassed overseeing task allocation and providing mentorship to junior staff members. My commitment to fostering strong relationships was evident in my leadership of high-level meetings with carriers, where we collaboratively tackled intricate technical requirements and changes. I played a pivotal role in interpreting and defining new carrier requirements… Show more As the Senior Carrier Technical Manager I assumed a leadership position in directing the Sprint CTM team's operations. This encompassed overseeing task allocation and providing mentorship to junior staff members. My commitment to fostering strong relationships was evident in my leadership of high-level meetings with carriers, where we collaboratively tackled intricate technical requirements and changes. I played a pivotal role in interpreting and defining new carrier requirements, which significantly influenced the direction of our future product planning. My managerial responsibilities included ensuring my client CTM team's workflow efficiency and offering guidance to junior team members, facilitating their professional growth. Additionally, I forged robust partnerships with carriers through high-level meetings, allowing us to address complex technical requirements and changes effectively. Show less

Ottawa, On, Canada

During my tenure as the Carrier Technical Manager I spearheaded technical program management for the development of new products. Throughout this role, I maintained deep engagement with carriers, from the design phase through to end-of-life, ensuring a seamless product lifecycle. My role also encompassed providing crucial assistance to carriers in swiftly resolving technical issues during the testing phase of new products. I was instrumental in establishing and negotiating requirements… Show more During my tenure as the Carrier Technical Manager I spearheaded technical program management for the development of new products. Throughout this role, I maintained deep engagement with carriers, from the design phase through to end-of-life, ensuring a seamless product lifecycle. My role also encompassed providing crucial assistance to carriers in swiftly resolving technical issues during the testing phase of new products. I was instrumental in establishing and negotiating requirements with carriers, paving the way for the successful launch of innovative products. Show less

Ottawa, On, Canada

In my role at BlackBerry Systems Engineering I actively contributed to resolving handset application issues by collaborating closely with team members, fostering efficient problem-solving processes. My dedication to delivering an exceptional user experience was evident through comprehensive testing of handsets, proactively identifying and resolving wireless network issues before deployment to carriers. I played a pivotal role in providing on-site support to carriers, guiding them… Show more In my role at BlackBerry Systems Engineering I actively contributed to resolving handset application issues by collaborating closely with team members, fostering efficient problem-solving processes. My dedication to delivering an exceptional user experience was evident through comprehensive testing of handsets, proactively identifying and resolving wireless network issues before deployment to carriers. I played a pivotal role in providing on-site support to carriers, guiding them through the intricate technical handheld certification process, and building strong collaborative relationships in the process. My commitment to transparency and efficiency was reflected in the regular meetings I maintained with carriers, where we discussed timelines, streamlined processes, and ensured alignment with specific requirements. Show less