• Develop and appropriately implement all program policies. Plan and manage day-to-day program operations, coordination of concrete services and ensure that properties are maintained for the supportive housing programs on a regular basis.• Train and supervise Program Supervisors and other staff and ensure implementation of program procedures at program sites on a regular basis. • Maintain statistics and demographic records of the program populations as well as manage and oversee… Show more • Develop and appropriately implement all program policies. Plan and manage day-to-day program operations, coordination of concrete services and ensure that properties are maintained for the supportive housing programs on a regular basis.• Train and supervise Program Supervisors and other staff and ensure implementation of program procedures at program sites on a regular basis. • Maintain statistics and demographic records of the program populations as well as manage and oversee preparation of required contractual documentation and reports on a weekly, monthly, and annual basis.• Consistently implement program guidelines including procedures for admission, transfer and discharge and Residency Agreement or lease violations.• Oversee the identification of and access housing units, negotiate leases, serve as a liaison with landlord and oversee purchasing of furnishings as appropriate. • Supervise quality improvement procedures and participate on the Professional Record Review Committee.• Monitor the changing needs of the resident population, particularly regarding changes in health, independent living capacity, and oversee appropriate levels of service in consultation with other Case Managers/Care Coordinators and service providers.• Review the program budgets and ensure that grant funds are spent according to program guidelines on a monthly basis.• Oversee collection of residents’ portion of monthly rent, shelter fees, security deposits, and other resident reimbursements.• Increase program efficiency by accessing supplements and income through optimal rent collection, applying for all available external funding sources, (i.e.) HEAP, grants, etc.• Provide on-site monitoring of client residences and client status as needed in the event of a crisis.• Maintain contact with HUD, Foothold, and OTDA personnel staff as appropriate. Attend networking meetings.• Coordinate and assist in development of new permanent housing projects, as grants are awarded. Show less

• Train and supervise Supportive Housing staff and ensure implementation of program procedures at program sites on a regular basis.• Evaluate the performance of team members; provide regular feedback and coaching with regard to employee performance. Address disciplinary issues as needed. Meet with staff regularly.• Provide oversight, supervise, and coordinate the development and review of individual case management plans, periodic reassessments, discharge plans and progress notes.•… Show more • Train and supervise Supportive Housing staff and ensure implementation of program procedures at program sites on a regular basis.• Evaluate the performance of team members; provide regular feedback and coaching with regard to employee performance. Address disciplinary issues as needed. Meet with staff regularly.• Provide oversight, supervise, and coordinate the development and review of individual case management plans, periodic reassessments, discharge plans and progress notes.• Ensure services are provided to residents in accordance with HUD and OMH regulations.• Coordinate staff contacts with local service providers as needed to assist residents in accessing services and to share information.• Facilitate process to ensure residents obtain applicable public benefits and ensure monthly payment of rent.•.Ensure appropriate staffing in the program, including hiring new staff members and ensuring coverage is obtained for vacancies or leaves when needed.• Coordinate quality assurance activities such as record audits, safety reports, and data base reports.• Participate in quarterly record review process.• Perform site visits 1-3 times weekly dependent on client need and other circumstances.• Ensure sites are maintained according to agency standards and any other applicable regulations.• Ensure vocational assessment services, job training, and education programs are secured for residents.• Report all incidents according to applicable rules and regulations.• Provide on-call backup to residential staff, on and on-going basis in the event of a medical or psychiatric emergency.• Serve as Mandated Reporter according to the New York State Justice Center for the Protection of People with Special Needs• Oversee medication maintenance and assist residents in the development of self-medication skills as needed. Ensure that proper medication procedures are followed by staff and residents. Show less

• Provided clinical supervision to the case management staff.• Collaborated with other staff, providers and caregivers to coordinate services for each client.• Reviewed and signed-off on documentation completed by the case management team, and monitors the appropriateness of the standards of care.• Conducted internal chart reviews.• Participated in assessment interviews with prospective clients of the housing program and assesses clients’ ability to reside safely within the… Show more • Provided clinical supervision to the case management staff.• Collaborated with other staff, providers and caregivers to coordinate services for each client.• Reviewed and signed-off on documentation completed by the case management team, and monitors the appropriateness of the standards of care.• Conducted internal chart reviews.• Participated in assessment interviews with prospective clients of the housing program and assesses clients’ ability to reside safely within the Scattered Site Supported Housing Program.• Linked clients to services provided by other community based organizations.• Entered progress notes into electronic case records following all meetings and collaborations concerning clients.• Assisted in financial planning and budgeting to ensure that clients are able to meet their financial needs and do meet their rental obligations.• Conducted group and individual counseling sessions.• Completed required monthly reports as assigned by the Program Director.• Assisted the Program Director with hiring and training of new staff.• Actively participated in staff meetings, clinical treatment meetings, community meetings with clients and trainings.• Ensured all staff attend trainings to address clinical and programmatic needs and have the appropriate training.• Worked within a harm reduction model with individuals actively struggling with ongoing substance use issues.• Worked as part of a team and have the ability to make sound assessments of tenants’ strengths and needs.• Worked with evidence based models, specifically Motivational Interviewing.• Provided crisis intervention as necessary. Show less

• Provided individual and group confidential counseling for students who have experienced domestic violence, abuse, or bullying. • Assessed students who express suicidal and homicidal ideations, and make appropriate referrals and recommendations. • Collaborated with social workers and other staff members within the school, to connect students to supportive services. • Collaborated with supportive agencies within the community, when they are involved with students who participate in… Show more • Provided individual and group confidential counseling for students who have experienced domestic violence, abuse, or bullying. • Assessed students who express suicidal and homicidal ideations, and make appropriate referrals and recommendations. • Collaborated with social workers and other staff members within the school, to connect students to supportive services. • Collaborated with supportive agencies within the community, when they are involved with students who participate in RAPP. • Implemented classroom workshops and trainings, to educate students and staff about healthy relationships, anti-abuse, and related topics. • Provided clinical consultation to community based organizations. • Created and implement a youth development, peer leadership based summer program. • Worked autonomously within my assigned school four days a week, while working collaboratively with other Edwin Gould RAPP Coordinators within our agency setting once a week and as needed. Show less

• Performed crisis intervention, protective services, and social casework to voluntary and involuntary clients with chronic mental illness.• Performed individual and family counseling.• Extensively utilized crisis intervention skills while providing protective services for all clients.• Represented and accompanied clients in New York State Civil and Supreme Courts.• Completed in-home assessments and ongoing in-home visits to evaluate client functioning.• Arranged for direct… Show more • Performed crisis intervention, protective services, and social casework to voluntary and involuntary clients with chronic mental illness.• Performed individual and family counseling.• Extensively utilized crisis intervention skills while providing protective services for all clients.• Represented and accompanied clients in New York State Civil and Supreme Courts.• Completed in-home assessments and ongoing in-home visits to evaluate client functioning.• Arranged for direct service provision, including Medicare, Medicaid, Social Security, Homecare, Food Stamps, housing, and more.• Disbursed client monies and assisted in managing their financial affairs.• Received Article 81 Guardianship Certification.• Collaborated with medical, legal, housing, and other community agencies who provided services for our clients. Show less

• Managed a caseload of 9 homeless, chronically mentally ill clients over age 45.• Completed a monthly Independent Living Plan with each client that outlines general and specific living and housing goals. • Compiled psychosocial assessments to be used as part of each client’s Human Resources Administration housing packet. • Counseled clients weekly and prepare them for housing interviews.• Prepared and submitted housing packets for each client every 6 months to be approved by… Show more • Managed a caseload of 9 homeless, chronically mentally ill clients over age 45.• Completed a monthly Independent Living Plan with each client that outlines general and specific living and housing goals. • Compiled psychosocial assessments to be used as part of each client’s Human Resources Administration housing packet. • Counseled clients weekly and prepare them for housing interviews.• Prepared and submitted housing packets for each client every 6 months to be approved by Human Resources Administration.• Helped clients navigate public benefits system. Show less

• Performed individual outreach to student veterans at John Jay College by identifying available veteran resources and navigating university veteran structures.• Organized and executed a multi-speaker information session covering various veteran student benefits. • Aided in restarting the defunct veterans club and laying the foundation for a university veteran community.

• Participated in weekly training in applying the Bowen Family Systems Theory to increase the capacity of local organizations to decrease rates of HIV infection and substance abuse among Paterson's youth.• Conducted program outreach activities such as educating area school principals, social workers, psychologists, and faculty members.