Experience:In providing technical support and customer service to customers from Germany, UK, Indian and Denmark. I support the customers with more recognised and complexed problems and escalate accordingly. Working with windows servers, network troubleshooting, software error handling in Tivoli Storage Manager, - Tivoli Service Desk.Currently I am unemployed. I am looking for a job where I can provide my technical specialties and still be able to work with my teaching abilities.Specialties: I have a high level of computer literacy and a good knowledge of hardware principles. Good communication and the ability to work under pressure is necessary for me in my job.