Sabu Latheef Email & Phone Number

Thiruvananthapuram, KL, IN

Thiruvananthapuram Area, India

• As a co-founder and the driving force behind Travanleo's operations and finance, I bring over 24 years of diverse experience in IT management and infrastructure engineering. My background includes a Diploma in.
• Strategic Leadership: Spearheading operations with a focus on aligning IT strategies with business goals, optimizing performance, and driving growth in a fast-paced environment.
• Customer-Centric Approach: Proven track record of delivering exceptional service in challenging scenarios where customer satisfaction and meeting tight deadlines were crucial.
• Technological Expertise: Specialized in managing line-of-business applications, with strong expertise in Microsoft Technologies. Played a pivotal role in the design, implementation, and maintenance of complex LAN & WAN.
• ITIL Trained: Equipped with ITIL training, I leverage a broad network of IT professionals to ensure best practices and continuous improvement in service delivery.
• Innovation & Agility: Passionate about integrating domain expertise with cutting-edge technology to enhance business objectives and IT performance, ensuring our solutions remain at the forefront of industry trends.

Bangalore

• In my role as an IT Account Manager at Accenture Operations, I was instrumental in aligning technology delivery with business objectives across multiple clients. My decade-long tenure at Accenture saw me undertake.
• Stakeholder Management: Regularly conducted in-depth stakeholder requirement analyses to ensure that client needs were effectively incorporated into technology strategies and delivery plans.
• Client Collaboration: Worked closely with diverse clients, facilitating the alignment of technology migration and delivery with their business goals. Ensured that solutions were tailored to meet the unique demands of.
• Technology Reviews: Led weekly and monthly technology review meetings with project stakeholders and sponsors, fostering transparency and ensuring that projects remained on track and aligned with client expectations.
• Diverse Experience: Leveraged my experience across various IT operations and management roles, contributing to the successful execution of large-scale projects and the delivery of innovative solutions.

Cochin Area, India

• In my role as a Sr. Customer Support Engineer at Wipro Infotech, I was responsible for providing advanced technical support and services to IT infrastructure across various corporate clients, particularly those.
• Level II Escalation Lead: Managed and resolved complex issues for Windows NT/2000 systems at Bharat Petroleum Company Ltd., ensuring minimal downtime and maximum system efficiency.
• Technical Consultancy: Provided expert consultancy on the design and implementation of Microsoft technology solutions, including system studies, capacity planning, hardware sizing, and performance tuning.
• Network Configuration: Specialized in the configuration and troubleshooting of Cisco medium-range series routers, enhancing network stability and performance.
• Facility Management Executive: Successfully led IT operations as the Facility Management Executive for BPCL, ensuring optimal infrastructure performance and client satisfaction.

Thiruvananthapuram Area, India

• As a Network Operations Associate, I was tasked with ensuring the smooth installation, configuration, and operation of WAN for corporate clients. My role involved close monitoring of network usage, troubleshooting, and.
• ISP Solutions: Delivered effective ISP solutions to a diverse range of customers, enhancing connectivity and service reliability.
• LAN/WAN Implementation: Played a critical role in the installation and configuration of routers and switches for LAN/WAN solutions, ensuring secure and efficient network operations.

Thiruvananthapuram Area, India

• In my role as a Customer Support Executive at Mnemo Systems, I was responsible for providing desktop support, maintaining and troubleshooting LANs (Windows NT, Novell, and Linux), and attending to breakdown calls for.
• Novell Netware 4.11 based LAN for a school lab (40 nodes)
• Implementation of Novell Netware Servers with SFT III for a nationalized bank
• Windows NT 4.0 based network implementation for a retail business

Diploma Engineering In Electronics, Electronics

Activities and Societies: Class Representative - 1995 to 1997

Pre-Degree, Science, Maths

Activities and Societies: Debate team