Sabu Simon Email & Phone Number

Abu Dhabi, United Arab Emirates

Primarily responsible for the successful end to end delivery of ‘Commercial Off The Shelf’ and bespoke customer hardware and software technical solutions; additional responsibilities includes IT Infrastructure related operational activities.Key Achievements• Played a key role in integrating an extremely complex enterprise architecture refresh project worth over a million Dirhams, involving multiple vendors, technologies; a challenging time scale; enabling high availability, disaster recovery, business continuity, and additional layers of security for Business.• Worked with various stakeholders in Setting up and maintaining the Public Cloud Infrastructure.• Played a key role in Design and Setup of the Backup and Email Archive Solution, including the DR Capability.• Conducted technical review, project management and UAT for various projects: MDM, Follow Me Print, DMS and CMMS, End User IT Analytics.• Conducted Technical Review ,Project co-ordination and User Acceptance testing for Active Directory Upgrade, Exchange Upgrade, and Tenant Migration of O365 to UAE Azure Data Center

While working for Injazat, I am the Systems Administrator for Yahsat with additional responsibility of implementing various IT projects in-house and in Co-ordination with vendorsKey Achievements• Played a key role in integrating an extremely complex Architecture Refresh Project worth over a million Dirhams, involving multiple vendors, technologies and a challenging time scale to enable High Availability, Disaster Recovery, Business Continuity, and Additional Layer of Security for Business• Received appreciation from Management and Project stakeholders for the role in implementing Business Intelligence (BI) Project in-house thereby reducing IT Dept. Costs; scope of work included Architect, Setting up of BI Apps Servers with High Availability, Fine Tuning and publishing the Apps Securely• Project management of Microsoft Lync 2013 and DPM 2012 Implementation• Conducted Technical Review ,Project co-ordination and User Acceptance testing for various projects, includes Mobile Device Management, Follow Me Print, Print Fleet Management and Document Management Systems• Implemented AD Self Service application for users to reset passwords and unlock their AD Account without Help desk intervention; Secure File Transfer Application for transfer of large files; Install of Backup Apps Server and configuration of backup policies

Worked with a leading IT and Business Process Services Provider in the Middle East, was part of a team that provides Leveraged Level II support on 24/7 basis for Clients. Managed, monitored and supported more than 500 Windows Servers and Apps hosted in the In-House Tier IV Data CenterKey Achievements• Took the initiative to assist Enterprise Monitoring Team with Fine Tuning of HP OMW Server Agents Alert and Monitoring thresholds thereby drastically reducing the number of false alerts.• Transitioned through a Department re-organization and a layoff without breaching any Client SLA's during the transition period• Based on Superior product knowledge and troubleshooting skills - was identified to be part of a newly formed Leveraged Backup Team.• First member of the team to be certified as VMWare VCP

Worked with an IT Service Provider with more than 30 years presence in UAE and responsibilities included – installation and Support of Microsoft Server and Mailing Infrastructure, Backup solutions, Antivirus solutions, Enterprise IT-Infrastructure, as well as assisting the Sales and Pre-Sales Dept. with IT Solutions Design and proposalsKey Achievements• Increased revenue for Dept. by Installing Trend Micro AV Server & CA Arc Server for a client after mastering the products through self-training • Increased profit margin for Department by handling high volume of warranty Calls for HP and IBM Servers in UAE• Took initiative to conduct In-House Training's for Junior Engineers to assist with their career progression and further enhance customer satisfaction

Mca, Information Technology

Activities and Societies: College Volley Ball Team

Bba, Business Administration

10Th, Science