Scott Butler Email & Phone Number

I work with companies to make their products more enjoyable to use, more efficient to use, and easier to use. This helps to ensure that products achieve the business and sales goals that are planned for them. Sometimes the first step in a client engagement is articulating these business and/or sales goals.Some people say I make products "intuitive" to use. I prefer to think of it as tailoring a product to the goals, knowledge, skills, and abilities of a particular user or demographic group. Too often, the group that judges the suitability to task of a product is the development team that is making the product. In my experience, development teams and their management are rarely impartial judges of their creative output.Any product benefits from user-centric scrutiny. The range of clients and products with whom I have worked might convince you that your company's product might also benefit from some user-centric rigor.I have worked for companies like IBM, the State of Texas' Education Agency, Starz Entertainment, Rockwell Automation, Progressive Insurance, Turner Broadcasting, and NASA. Products I have worked on include mobile video streaming Apps; internally-facing IT systems of all sorts, including call center software and enterprise-wide intranets; websites devoted to NBA fans; document scanning and workflow systems; internet insurance sales websites; web-based training courses; factory automation software and hardware; B2B systems; HR systems, both customized and implemented in PeopleSoft; and interactive websites for children who built their own bear in a mall storefront.I love getting phone calls about my work. Feel free to ring my USA-based mobile at 330-348-1619 during daylight hours in the USA Eastern Time/UTC-5 time zone.Specialties: Product design, user experience design, and usability.

Listed skills include User Experience, Usability Testing, User Interface Design, Interaction Design, and 11 others.