Sabyasachi Chakraborty Email & Phone Number

Gurugram, Hr, In

Manesar, Haryana, India

Currently involved in...a. Development of Comprehensive Training Programsb. Establishment of a Continuous Learning Culturec. Implementation of Change Managementd. Conducting Employee TNI & Skills Gap Surveyse. Integration of Technology in Learningg. Collaboration with Academy & Learning Partners for upskillingh. Implement a Framework for Tracking Training Outcomesi. Development of Leadership Programs across management levelsj. Implementation of SAP SuccessFactors LMS

New Delhi Area, India

Creating Learning Automation, Mobile Learning, Video Based Learning, Unified Knowledge Management across Web & App for Anytime & Anywhere Information Accessibility. Increase Organization ROI for Training by Performance Coaching & Consulting, Providing Feedback for Improving Internal Processes, thus helping the Organization to Reduce Employee Turnover, Improve Sales Productivity & Secure Higher Net Promoter Scores.

New Delhi, Delhi, India

Building a Culture of Self-Learning across the Organization and manage Planned as well as Ad-hoc Training requirements. Analyze, Design & Develop Training & Development plans for Sales & Service functions across levels, from Executives to Zonal Managers. This includes New Hire Induction, On Job Training, New Employee Hand-holding, Employee Self Development & Career Progression.

New Delhi Area, India

Develop & Implement the Learning Strategy for the Pan India Team with 4 RegionalManagers, 50+ Trainers delivering 600 sessions across the country every month in 350Cities, Towns & Districts.Create Lesson Plans, Training Content on Product, Soft Skills, Selling Skills, for New HireInduction, New Product Launch, Monthly Refreshers for a wide gamut of target audienceincluding covering 12000+ in shop demonstrators, 1000+ TSM, 250 ASMs.Create a Learning Culture by using Multiple Channel Learning Environment with a mix ofInstructor led Trainings, Self-Learning Modules, App Based Learning & Reference Guides,Comparison Sheets, Video Based Demonstration, Sales Guides & Reference materials.

New Delhi, Delhi, India

Efficiently create the Training Plan, National Calendar, Training Budget, ArrangeInfrastructure & Logistics, Execute Training Delivery, Capture Participant Feedback, andConduct Tests & Publish Scores to assess Training Efficacy.Conduct Train the Trainers, Trainer assessments, Design role-plays, Create Sales Guidesand Scripts, Assess Improvement & Development areas for the Training Team.Conduct Audits, Checks against set standards, Monitor & Evaluate Training Effectiveness.& to identify the Organizational Training Needs, based on the Competency Framework.Liaison with various Department Heads like Product, Channel Sales, and Marketing etc.to understand their requirements & accordingly get the content developed with SMEs.

Mumbai

Create Design Documents, Lesson Plans, & Develop Sales & Distribution Content forTerritory Sales Managers (Mass Distribution), Key Account Managers (Enterprise) etc.Create Sales Improvement, Behavioral Content for Sales Managers & People Managersof Reliance & Other Non ADAG companies. (Automobiles, Paints, Chocolates, FinancialResearch etc.)Creating Job Aids for Sales & Distribution Team Members to be able to achieve targets intheir respective territories by Case Study methods which talks about “HOW” to performa task rather than just “WHAT” the task is.

Mumbai Area, India

Create & Manage National Training Content for Vodafone India, for all verticals likeRetail, Call Centres, Written Communication, Social Media, Web Chat & Back OfficeManage & Drive New as well as BAU Projects to make National Content "Fun & Easy" byusing different media for different Training Programs. Propose and bring in innovativetraining solutions. Leverage e-learning, social media learning etc.Manage National Learning Management System by liaising with External Vendors, fornew content, upgrade current content catering to the training needs of different circles,zones in the country.

Kolkata, West Bengal, India

Build frontline capability on Products, Processes, Systems, Skills (Customer Service/Selling) and Mobile Internet through Innovative and robust training content.Manage & build VF and partner trainer capability through periodic training andcertificationManage & build Technical & Retail Sales competency amongst own retail, franchise retail partners & the outsourced contact centers. Effectively liaise & communicate with training managers and training partners across multiple channels.

Kolkata

Lead & Manage a group of 12 Trainers (8 Senior Executives & 4 Senior Associates)Lead & Drive OJT Performance & mapping the efficacy to Trainer’s KPI, therebyincreasing efficiency amongst the Training team members.Liaising Instruction, or facilitation, of required NPI training within their area of expertise.Assuring that training within their area of expertise meets current regulatory and/or SLArequirements. Ensuring that the trainers must understand and communicate trainingdrivers to his/her audience base.Creating a course curriculum that meets New Hire & NPI training standards. (Subject toreview by Client Training Managers)

Ph.D In Management

Postgraduate Degree, Human Resources Development

Master'S Degree, Information Technology

Bachelor'S Degree

High School, Science