Sacha Mihman Email & Phone Number

Paris, Fr

Colombes, Île-De-France, France

Within the Digital Transformation Department of the Arkema group.My responsibilities are the following:- Project Management: I collaborate closely with Feature Owners and key stakeholders to assess project requirements. I contribute to the scoping of UX/UI phases, support the creation of project deliverables, and oversee user support processes. Additionally, I play an active role in agile ceremonies, where I write and refine user stories within the areas of my responsibility.- User Experience (UX) Analysis: I lead the evaluation of user behavior and oversee user testing phases. By monitoring KPIs, I ensure the effectiveness of our digital products and continuously assess post-production performance for improvement.- Competitive Benchmarking & Market Monitoring: I manage competitive benchmarking activities, analyzing industry trends and competitor strategies. I also facilitate internal communication through newsletters and updates, ensuring our team stays informed and aligned with market shifts.- Knowledge Management: I am responsible for optimizing and deploying knowledge management tools, including the development of user guides, training materials, and procedural documentation to enhance organizational learning and efficiency.

Colombes, Île-De-France, France

Within the Information Systems and Telecommunications Department, I report to the head of the Web Division. My responsibilities are the following:- Web platform performance optimization: I actively work to improve the efficiency and speed of our web platform. I use a variety of tools and strategies to ensure an optimal user experience.- Project Management: I am responsible for tracking web projects, ensuring that deadlines, budgets and specifications are met. I also collaborate with various teams to coordinate efforts and ensure the success of projects.- CMS Platform Support: I provide technical support for our content management system (JAHIA), helping users troubleshoot issues and understand how to use the tool effectively.- Search Engine Optimization (SEO): I implement SEO strategies to improve our website's visibility in search engines. This includes keyword optimization, creating high quality content and improving the user experience.

Paris And Suburbs

During my period in the IT department, I was attached to the head of the IT events department. My main responsibilities and achievements were the following:- Project management: I was in charge of the management and supervision of IT projects related to events. This involved planning, coordinating and monitoring the different projects. I ensured that deadlines, budgets and technical specifications were respected. I was also responsible for the coordination of the different teams and the communication between them.- Networking, Streaming & Digital Skills: I demonstrated a strong competence in networking, streaming and digital technologies. I have set up and managed streaming systems for various events, ensuring high quality live broadcasts. I also brought my network expertise to ensure stable and reliable connectivity at events.- In charge of meeting customer needs at events: At events such as streaming, press trials, conventions, car shows, etc., I was responsible for meeting customer needs. This included quickly resolving technical issues, providing support and guidance to customers, and ensuring a positive and uninterrupted customer experience. My goal was to ensure that customers received high quality service and that their expectations were met.

Paris, Île-De-France, France

Within the IT department, reporting to the IT Manager. - Website audit - User support N1/N2

Paris, Île-De-France, France

Internship in a company.

Mastère Spécialisé® Digital Transformation, Marketing & Strategy

Develop the company's digital transformation strategy. Build the customer experience as a key to the performance. Integrate new digital.

Engineering Cycle, Software And Information Systems

Advanced Algorithms. Data structures. Operating systems. Computer networks and protocols. Object-oriented programming. Databases.

Technical University Diploma, Computer Science

Know how to develop and deploy an application interfaced to a database in a development environment. Design an algorithm and put it.

Preparatory Classes, Game Design And Programming

Learning of programming, methods and mechanics of video games. Notions of UI - UX.

Baccalaureate, Système D’Information Et Numérique, 15,35 - With Honors

BAC STI2D SIN