Sacha Pena Email and Phone Number

Provide assistance to all existing clients and new prospectsComplete client outreach to reactivate clients who have not been active within the year.Manage sales floor when MODOpen and close store ; along with reconciling POS systemMaintain visual standards and store cleanliness

Clientele and make sales appointments for existing clientsManage Back Of House and Audit inventory from sales floor to StockroomCount safe float as well as count registers at Start or Day and End of businessMaintain floor awareness as well as train employees in deterring theft and loss preventionMaintain Visual Standards as well as handle markdowns or action promotion changes

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.Handled customer complaints, resolved issues and adjusted policies to meet changing needs.Evaluated employee performance and coached and trained to improve weak areas.Maintained compliance with company policies, objectives and communication goals.Set overall vision and provided team leadership.Identified individual employee's unique work styles and adapted management methods.Effectively coached team members to reach weekly and monthly sales goals.Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.Promoted exceptional customer service by engaging clients on sales floor.

Executes Store Operations during scheduled shiftsOrganizes opening and closing duties as assignedHandled cash management and ensures proper use of POS systemProvided exceptional customer service and assistance whenever neededMaintained cleanliness of the business