• Correspond with partners, customers, colleagues, external logistics teams and customs via email and phone to organise fundraising events, generate merchandise orders and create meaningful client relationships• Manage merchandise sales both manually through purchase orders and via the online store, entering orders through BigCommerce and overseeing the stages of initial purchase, dispatch, tracking, invoicing and customer satisfaction to ensure successful events• Provide consistent support to the digital marketing, fundraising and events teams in spreading the R U OK? message through assisting campaigns, communicating with ambassadors and organising event documents

• Managed everything office related; was the first point of contact for visitors and callers, assisted with on-boarding new staff, created and maintained a positive office vibe ensuring the workspace was vibrant, inviting and comfortable for all employees and attended to any operational or maintenance needs• Organised internal company events such as the annual King’s Night event and the Via Future Bosses Lunch as well as team-bonding activities, birthdays and anniversary celebrations to raise employee morale • Worked cross-functionally with internal and external teams to manage marketing materials such as the monthly e-newsletter, event invites and budgets, whilst ensuring consistent records were maintained

• Worked amongst closely-knit teams to meet client briefs, contracts, budgets and deadlines• Liaised with clients, suppliers, contractors, safety consultants, venues and attendees across a number of communications to build strong customer relationships and ensure in return a successful and profitable business event• Organised and attended weekly meetings, managed task timelines and consistently updated organisational spreadsheets containing design specs, catering needs, talent briefs and venue details

• Worked in both Australia and New Zealand alongside and in representation of large companies such as American Express, AAMI and Prime Video as part of sponsorship agreements to improve brand name and image • Practiced impeccable customer service on a consistent basis to increase sales and customer morale• Hosted and managed staff for private sponsorship events of up to 70 people within the venue to improve relationships with clients and ensure future contracts

• Handled large corporate customer accounts which included taking and amending orders, settling payments and dispatching client orders through a number of different transit methods• Constantly engaged in a professional manner with customers and suppliers through phone, email and in-person meetings to ensure the best possible experience for all involved• Attained the skills to aid a number of departments within the business when needed, such as staff training, customer service, accounts payable and receivable and the national accounts team

• Measured crowd capacity using estimation methods and digital applications in order to predict and prevent overcrowding issues during the event• Provided live detailed data entries every half an hour to government and event officials to ensure the safest possible experience for all event patrons• Aided event patrons by providing information on event installations, emergency and first aid checkpoints, toilet facilities and public transport options

BrainstormingTrend SpottingIdea Development

Production RunnerContestant UsherStudio Hand

Set DecorationStandby PropsProduction AP

Extras ADStandby PropsSet Decoration

Application ProcessingSkype InterviewsContestant Spreadsheets

Extras ADCasting APArt Assist