Sacha Rodgers Email & Phone Number

Project Lead and Senior Event Manager leading a team of international trackside and logistics hospitality staff dedicated to the Williams F1 racing team, drivers, VIP’s and guests.

Cayman Islands

I managed a portfolio of high-net-worth clients enrolled in a luxury evacuation program start-up guaranteeing extraction prior to natural disasters. I developed targeted B2B & B2C sales strategies for both personal & corporate evacuation membership products, increasing memberships threefold within the year. I lead the client-facing team providing exclusive luxury client care & facilitating seamless liaison with the operations team during potential evacuations. I developed & implemented all procedural documentation for the client relations team. I also amalgamated coordination of companywide travel logistics including itineraries, budget reconciliation & visa requirements.

Grand Cayman, Cayman Islands

Lead a team of 12 operational & administrative event managers, supervisors & line staff in the planning & execution of large-scale, international corporate group events hosting upwards of 150 attendees including many VIP's & celebrities. I collaborated with the regional sales team to increase department profitability by implementing impactful international sales strategies and drove a significant increase in profit throughout the event lifecycle through upselling of additional services. Strategic financial planning in line with local & regional net profit goals with a focus on streamlining departmental operations costs, most notably during the global COVID-19 pandemic. I personally delivered high-level customer service training to my team to guarantee consistent client service standards across my portfolio resulting in a 40% increase in client satisfaction in 2019. I interviewed, hired & onboarded employees & conducted performance reviews where necessary.

Grand Cayman, Cayman Islands

I managed a team of supervisors in the planning & execution of complex events including destination weddings, black tie galas & local group conferences. I increased management engagement with departmental supervisors resulting in a 100% Employee Engagement score for the year. I promoted the use of Marriott's corporate mobile app which connects event planners and my team, resulting in 68% of total app usage stemming from my client portfolio.

Cayman Islands

Execution of smaller, local group programs including all ‘pop-up’ events which involved working tight deadlines alongside clients & vendors to ensure events were orchestrated successfully, usually within 24 hours. I was also responsible for a 15% revenue increase of my portfolio over 2 years (from contract close to event conclusion) by upselling additional services using redesigned sales collateral.

Cayman Islands

Performed guest check-in & check-out duties & resolution of complex room assignment conflicts resulting from guest complaints. I was promoted to Rooms Controller within 3 months of my start date & was tasked with guest room assignments based on booking requests & detailed preference requests. I also spearheaded the coordination of the annual rooms inventory (295 rooms) essential maintenance program.

Cayman Islands

Organisation & execution of small corporate & social events including a record number of weddings due to increased cruise ship targeted advertising.

Jersey, United Kingdom

Executive assistant to both the CEO and CFO. Managed the office relocation of the company from Australia to Jersey including migration of hard copy & digital filing & policy & procedure implementation.

Jersey, United Kingdom

Provided operational support to the Council of Ministers charged with implementation of strategic policies. Tasks included delegating examination of policies to appropriate members of the team, revision & modification of policies in line with critiques from operational team leaders, tracking policy progress with bi-weekly presentation reporting to Council meetings.

Jersey, United Kingdom

EA services to Chief Minister & Chief Executive including complex diary & travel management, document & presentation management & Ministerial event planning.