 Key player in Reconciliation of Collection and disbursement Resolving Unreconciled entries by coordinating with the concernedTeam. Resolution of FCRM (Finacle Customer Relationship Management) androutine queries from processing team pertaining to reconciliation. Prepared and Published MIS relating to Unreconciled entries to allBranches for Resolution. Prepared and Published MIS of DSB (Departmental Scoring of Banking)and MOP (Measurement of performance). Prepared Bank Reconciliation Statement (BRS) of Loans. Ensure that all statutory and other requirements were being compliedwith. Co- ordinate with internal and statutory Auditors for the resolution ofaudit queries.

Managing funds and investments related works. Managing cash flows and fund. PF settlement, Loans and Gratuity work. UAN creation and PF Returns, PF summary for around 4500 Employees and updating challan for same on EPFO portal. Tally entries TDS, Bank Payment and receipt.

Follow up activities involved for deployment of IOT Deals Meeting with the customer to understand type of product to be deployed Follow up with solution team to get HLD and solution documentsrequired to initiate testing. Coordinating with account team for arranging two test Sims Following up with UAT team to get required services and tariff plan correctly mapped on test Sims Arranging field engineer to initiate in-house testing with L2 and platform team Post successful completion of In-house testing follow up with the customer to initiate testing at customer premise Coordinating with customer for arranging test device on which testing needs to be completed Post successful completion of customer premise testing follow up with L2 team to share testing logs Coordinating with UAT and CRA team to get the testing logsvalidated Follow with IT team to get the plan released Educating and training customer about GDSP portal Keeping customer informed about status of the project by sending periodic updates. Post successful deployment handover to operations team APN reconciliation & preparing various types of MISFollow up activities involved for deployment of IIOT Deal Meeting with the customer to deploy the IIOT Product Follow up with Account team to get Purchase order and KYC Document for activation of SIM Coordinating with activation team for activation Sims Following up with testing team for device to get required services and tariff plan correctly mapped on test Sims Post successful completion of In-house testing follow up with the customer to initiate device dispatch at customer premise Initiating for booking revenue with HOBS billing team Arranging portal and device training to customer and the vendor.

Key Player in service to Privilege Customer in the Branch Perform system health checks on daily basis to ensure that receipt and payment entries are done accurately in the system.Resolving Customer Service Request and Memo received from concerned team and the customer.Daily Publishing of MIS to concerned Stakeholders relating to Customer Request.Rigorous follow-up to ensure seamless resolution of Customer Request.Ensure timely resolution of routine queries pertaining to Customer.Ensure all reporting relating to Customer and Branch banking is done as per time lines.Co- Ordination with internal and Statutory Auditors for the resolution of routine Audit queries.

Key player in Reconciliation of Loans Repayment.Resolving Unreconciled entries by coordinating with the concerned Team.Resolution of FCRM ( Finacle Customer Relationship Management ) and routine queries from processing team pertaining to reconciliation.Prepared and Published MIS relating to Unreconciled entries to all Branches for Resolution.Prepared and Published MIS of DSB (Departmental Scoring of Banking) and MOP (Measurement of performance).Prepared Bank Reconciliation Statement ( BRS ) of Loans.Ensure that all statutory and other requirements were being complied with.Co- ordinate with internal and statutory Auditors for the resolution of audit queries.Extensive use of Finnone, Finacle & HFC-RAPG software for solving queries.

Repayment reconciliation of Credit cards of branches of all over India(Infinity, Auto Debit & Returns, Cash, ATM, UBPS & cheques reconciliation)Solving open item in reconciliation software through manual reconciliation process.Extensive use of E-reconciliation, Finacle & CTL software for solving queries.Preparation of MIS on weakly basis and reporting the same to higher authority.Co-ordination with processing team for posting of transaction entries as per the queries and complaints from customers and branches all over India.Extensive co-ordination with branches as well as other credit card operation team for solving open items.Preparing BRS (Bank Reconciliation Statement) on monthly basis.Handling Audit query & Sox audit.Preparing MIS of MOP (Measurement of performance) on monthly basis.