Sachin Balagopal Email & Phone Number

Experienced IT professional with 15 years of proven success in Agile methodologies and Product development across Banking, Finance, Healthcare, and Life Insurance sectors. Equipped with diverse certifications in SAFE®, ICAGILE, and Scrum, I've demonstrated my skills through hands-on involvement and practical application. Recognized for adeptly leading product initiatives across industries, ensuring alignment with strategic objectives and delivering value to stakeholders.Proficient in translating stakeholder needs into OKRs and reverse engineer what will bring the most value for customers, creating tangible measurements for success. I drive value creation and enhance customer satisfaction. My expertise extends to facilitating collaboration among cross-functional teams to deliver high-quality products within budget and timelines. Leveraging tools such as Jira Confluence and Azure DevOps, I optimize product workflows and enhance team efficiency.Committed to continuous improvement and innovation, I foster a culture of excellence and deliver impactful solutions that exceed customer expectations. As a trusted advisor to senior leadership, I offer valuable insights on Agile transformation initiatives and advocate for Agile values and principles.Passionate about championing user-centric design principles, I leverage data-driven insights to drive product innovation and market differentiation. Notable achievements include spearheading the seamless transition of on-premises data to Snowflake's cloud platform, leading the modernization of the on-prem document management system in SharePoint leveraging Azure capabilities, and facilitating the company's transformation to Jira Cloud. Orchestrated the simultaneous management of Task orders, Time & Material and Managed Service contracts, driving a notable $6 million increase in annual revenue. Elevated the Customer Satisfaction Index (CSI) to an outstanding 95% while operating within a global organization.

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  Mahatma Gandhi University

  Electrical, Electronics And Communications Engineering