• Detection, prevention & deterrence of fraudulent, unethical and suspicious activity on our payment gateway.• Meticulously ensuring data integrity and provide recommendations on continuousoperational efficiency.• Observe effectiveness and efficiency of the risk rules configured in the FRM & EFRM tools in ISG.• Ensuring process compliance as per RBI & Scheme guidelines.• Arrive at a logical decision based on sound analysis and an informed judgment on Whether a… Show more • Detection, prevention & deterrence of fraudulent, unethical and suspicious activity on our payment gateway.• Meticulously ensuring data integrity and provide recommendations on continuousoperational efficiency.• Observe effectiveness and efficiency of the risk rules configured in the FRM & EFRM tools in ISG.• Ensuring process compliance as per RBI & Scheme guidelines.• Arrive at a logical decision based on sound analysis and an informed judgment on Whether a transaction should continue on hold and should be released and paid out.• Functional assistance in developing & enhancement of new products like E-FRM (Online Risk Monitoring tool), Risk tool enhancements for monitoring of Forex Remittance transactions, Integration of Artificial Intelligence & Machine learning to Risk tools etc.• Escalation Management. Show less

• Leading a team of 15 members from KYC / Boarding (POS & Ecommerce), Vendor Management & Voucher Processing Team catering Asia Pacific region (Hong Kong, Macau, Singapore, Malaysia).• Coordinating with Payment Gateways like MIGS, CYBS, AP, UPOP, DPS, POS Vendors & Merchants for query resolution, escalation and smooth functioning of the process.• Assisting Manager’s from operational prospects during new Gateway partnering, ISO’s for integration of the same.• Designing operational… Show more • Leading a team of 15 members from KYC / Boarding (POS & Ecommerce), Vendor Management & Voucher Processing Team catering Asia Pacific region (Hong Kong, Macau, Singapore, Malaysia).• Coordinating with Payment Gateways like MIGS, CYBS, AP, UPOP, DPS, POS Vendors & Merchants for query resolution, escalation and smooth functioning of the process.• Assisting Manager’s from operational prospects during new Gateway partnering, ISO’s for integration of the same.• Designing operational procedures & process flows for new Gateway partners, ISO’s & Vendors.• Preparing SOP’s for New Gateway’s & ISO’s and timely updating of SOP’s of existing processes.• Managing various POS terminal migration projects.• Extending Operational support for testing of new terminal models, E commerce transactions etc.• Escalations Management.• Team Management, Training, Quality and Productivity Tracking of team members.• Implementing various cost saving & automation initiatives, preparation of various monthly Presentations MIS. Show less

• Charging of Interest to clients on monthly basis on their ledger debits.• Charging penalties for any violations made by clients in Exchanges (NSE & BSE).• Preparing monthly MIS related to Revenue generated and Charges /Penalties debited to clients and Franchisees.• Handling Allotment of CTCL (Trading terminals) to the clients.• Providing timely resolution to End client complaints.• Registering trading client code to respective exchanges (NSE & BSE).• Analysing client… Show more • Charging of Interest to clients on monthly basis on their ledger debits.• Charging penalties for any violations made by clients in Exchanges (NSE & BSE).• Preparing monthly MIS related to Revenue generated and Charges /Penalties debited to clients and Franchisees.• Handling Allotment of CTCL (Trading terminals) to the clients.• Providing timely resolution to End client complaints.• Registering trading client code to respective exchanges (NSE & BSE).• Analysing client database and initiating necessary clean-up & reconciliation as required by the management. Show less