Worked as a property manager (supervisor). Welcome and assist visitors in a friendly, professional manner and to ensure that guest enjoy an outstanding experience, and provided information about the hotel's facilities and services. and manage the staff of 9 people under me including housekeeping staff, kitchen staff and assistant manager. Moreover, my role was to increase the revenue by maximizing the kitchen sales and minimizing the expenditure. Managed online and phone reservations, providing information about room availability, rates, and amenities.

Managed reservations efficiently, providing accurate information and timely assistance to guests.• Successfully completed a comprehensive training program, gaining proficiency in propertymanagement systems and front desk operations.• Acquired hands-on experience in delivering top-notch guest services, ensuring a positive andmemorable experience• Maintained organized and clean front office area to create professional and welcoming environmentfor visitors and employees