Sachin Jadhav Email and Phone Number

General Manager with over 20 Years of Experience in Contact Center Operations & Quality domain Forward-thinking General Manager brings proven record of success in exceeding targets to deliver measurable results and substantial improvements. Expert in motivating operational changes to revitalize, revamp and redirect teams. Decisive leader and strategic planner specializing in Operations & Quality Management.Talented executive leader driven to optimize methods and mindsets to exceed objectives. History setting ambitious goals for Contact Center operations. Knowledgeable about regulations and industry best practices.Visionary executive with progressive Operations & Quality background and record of accomplishment. Brings focus on growth, confidence in decision-making and expertise in leading organizations through periods of change and development. Articulate and driven with top strengths in relationship-building, planning and operational problem-solving.Skills• Inspirational motivation• Six sigma Green Belt certification• ISO standards knowledge• Leadership development• Operations management• Leadership excellence• Data-Driven decision making• Executive communication• Negotiation mastery• Integrity and ethics• Talent development• Business intelligence tools usage• Executive presence• Strategic visioning• Quality assurance• Performance driving• Organizational awareness• Financial analysis• Event planning• Strategic planning• Business administration• Business strategy formulation• Budgeting• Revenue growth• Negotiation• Corporate social responsibility awareness• HR systems knowledge• Performance monitoring• Staff recruitment and retention• HR policies implementation• Organizational acumen