Working in various roles from Scrum Master to Project Manager. Managing and guiding junior consultants. Supporting business development activities.

The project involved the implementation of ITSM Catalogs related and Business workflow in BMC Helix.Role: Scrum Master• Facilitate the daily Scrum meeting, Backlog Grooming, Sprint planning, Sprint review, Sprint Retrospective and Software Demonstrations.• Managed deliverables, risk mitigation, and issues log• Establishing, tracking, and maintaining project schedules.• Coordinating with the client.• Ensuring on-time delivery.• Provide daily and weekly status updates to the client.• Coordinated UAT testing activity.

Manager - ProjectsLocations worked: Pune, IndiaMoorestown, NJ, USAWest Chester, PA, USAChennai, India Worked as a Scrum Master Worked as a Test Manager. Test Lead, Defect Manager Managed projects related to ServiceNow. Managed projects related to RPA using the Automation Anywhere tool.- Managed Scrum team- Analyzed requirements- Cable modem, EMTA, and Triple Play device testing- Telecom application end-to-end testing from Billing to Provisioning including scheduling technician- Enterprise Services testing using SOAP UI- Query SQL tables to verify data updating, deletion, or modification- Creating, editing, and publishing content- Testing Interactive troubleshooting Guides. These are used by customer associates.- Web-based Telecom application testing- Testing widgets- CRM application testing- RPA development team management - Automated flow of sending letters to customers

• Test case preparation, review, execution, debugging, reporting, defect tracking, test data creation and Requirement traceability matrix preparation.• Creation of UML diagrams for test cases. • Follow up with team members for all deliveries related to the project.• Interacting and coordinating with onsite client team.

Worked as a Functional Testing team member for a Telecommunication project.- End to end testing of Mainframes application- worked on client test management tools

Worked as a Jr. Engineer in various rolesRequirements gathering, Requirement Analysis, Create web pages for study material.HTML Page Creation, create small animations using Flash.Test Engineer