• Manage the evaluation, implementation and support activity for the entire bank’s internal and external automated information technology systems and services, including software applications, networks, telecommunication, data centers, cloud environment (IaaS, PaaS, SaaS, UCaaS, CCaaS) and related hardware equipment.• Determine, evaluate and acquire bank’s current and future technology, communications, and software system needs.• Align technology organization with the business strategy and goals.• Build proactive mindset within the technology team and act as a true IT business partner.• Provide day to day management, technical guidance and direct leadership to department.• Drive the coordination and facilitation of change across functions within group and cross functional teams.• Define and maintain appropriate policies, controls, procedures and best practices.• Ensure patch vulnerability management and remediation meet risk & compliance requirements. • Proactively monitor IT infrastructure and systems to ensure their high availability. • Ensure support tickets are resolved on-time, timely updates are provided, and SLAs are met.• Define and maintain internal service level agreements for technology support and systems.• Establish and drive a defect prevention and automation culture within Operations teams.• Outline requirements for on premise or cloud infrastructures.• Manage Disaster Recovery and Business Continuity planning, testing and documentation.• Determine hardware/software and operating system life cycle management strategies.• Ensure bank’s IT environment is secure and in compliance with industry standards and regulations, particularly in the financial sector. • Ensure all changes goes through change management process and procedures are duly followed.• Comply with audit and compliance requirements. Address and resolve open audit items on time.• Lead bank’s acquisition projects and ensure the integration are successfully completed.

Technology Enterprise Architecture (EA) practice• Lead development of value proposition and execution of communication and education plans for EA practice• Promote business value of EA as an enabler of strategy formulation, and as support for technology innovation, which drives organization’s top and bottom lines• Lead development of implementation plan for the enterprise architecture based on business strategy and requirementsStrategy/Leading Execution• Understand disruptive forces and business’s economic and financial levers that are susceptible to digital transformation to effectively guide technology investment decisions• Facilitate business and IT alignment through collaborative, supportive, and consultative manner, driving organization’s digital business strategies and balancing innovation and growthFacilitate Innovation• Contextualize technology trends based on social, economic, political, and other nontechnology trends• Track and apply innovative technologies, anchoring them in business and operating model to assess their potential, and use agile and lean approaches to evolve and manage innovationSupport Planning/Managing IT Portfolio• Lead development of implementation plans for the enterprise architecture based on business requirements and varying IT strategies for project-driven or product-driven delivery teams• Develop and apply standards and minimal viable architectures through the EA governance model, which is informed by the business strategy and corporate governance• Facilitate a collaborative relationship across product owners and agile development teamsLeadership/Performance Management• Champion Employee/Internal Customer Engagement, employee development and all cultural hallmarks through a strong leadership signature and growing command of Alliant’s leadership competencies• Apply High Performance Management practices in leading an engaged workforce in order to effectively leverage the full potential and talent of the function

Strategic Technical Responsibilities • Provide direction and oversight for Credit Union’s goals that support Business and Technology Plan Initiatives for the enterprise’s digital, web, and core system software development efforts• Study technology trends, innovation, and member/market trends in order to determine proposed changes to existing products and/or technology stack• Manage/prioritize team and contract resources based on shifting business priorities• Work with various department heads to craft solutions that meet business goals and technical constraints without compromising user experience• Provide strong leadership while playing an active role as an individual contributorDigital, Web, Mobile Development and DevOps Responsibilities • Think Cloud, Mobile and API first (e.g. REST, SOAP)• Analyze proposed and approved projects in terms of cost/benefits of applying web-development solutions• Prepare business plans for new/enhanced delivery of electronic services that delivers secure, reliable, functional and easy-to-use products and services with focus to provide members “self-service” functions and features• Leadership of multiple agile/SCRUM development teams focused on delivering software iteratively• Foster a culture of DevOps within technology team• Ensure and improve the performance and availability of digital and web-based technology systems by driving and identifying continuous improvement efforts both internally and with third party providers• Delegate work assignments and monitor delegated activities. Provide performance feedback, develop employee skill level and set expectationsApplications, Platform, Core Responsibilities • Provide guidance/direction to Managers (3) - Software Development, Manager – Applications Reliability Engineering, Manager – Platform Engineering, Manager – DevOps, Solutions Architect• Independently analyze system architectures for all custom software applications to ensure integrity of production environments

• Joined as an experienced technical leader responsible for: 1) delivery of software device technologies; and, 2) thought leadership to drive the connected health strategy.• Manage group of ~25 resources both employee and contractors to deliver software as device and mobility assets across functions; Responsible for all aspects of vendor management• Design and deliver myPKFiT program to mitigate ~$1.8 M Transitional Service Agreement (TSA) penalty with Baxter• Accountable for software device and responsible for lifecycle support; new project design, management, and delivery; quality and regulatory compliance adherence and mitigation (as required)• Successfully stood up RUN support team (9 resources located both onshore and offshore) to support our digital assets• Responsible for financial accountability across projects (~$10.0 M budget)• Responsible for business case submissions across projects as part of annual budgeting process• Provided architecture reviews across commercial IT team; implemented first Cloud implementation for software medical devices at Shire• Conduct and evaluate Request for Proposals across multiple Cloud providers (Amazon Web Services, Microsoft Azure, IBM Bluemix (SoftLayer), and Orange Business Services)• Review PaaS/IaaS Cloud architecture proposals along with making appropriate recommendations• Responsible for reaching out to cross team members when it came to aligning global data privacy requirements of our digital assets• Serve as an escalation point of contact for project blockers• Partner with Quality organization to modernize existing Quality procedures in order to deliver to market quicker and cheaper (on average savings of 40% in both time and budget)• Partner with our testing organization to automate test execution; took a manual process and automated test cases using HP UFT (ALM suite)• Served as IT point of contact across multiple regulatory filings (CE Mark, FDA 510K , PMDA Japan, etc.)

• Manage a group of 12 developers to maintain and enhance any public and client facing web applications. Applications included Walgreens.com/pharmacy,walgreenshealth.com , walgreenshealth.com/clientportal, mywhi.com, walgreensmail.com, etc.• Manage a group of 24 offshore developers that enabled my delivery organization to reduce development costs as well as increase capabilities to rapidly deliver projects• Deliver IT solutions within eHealth that led to increase our penetration from under 5% to 14% of all company refills (grow from $1.4B to $5B)• Directly report to Director and Vice President of various web initiatives reporting actual spent figures compared to budget as well as overall progress on projects on a weekly basis• Heavily involved in annual budgeting process. Gathered functionality that various business units wish to have on the web sites and provided cost estimates in order to calculate a return on investment for future projects for the upcoming fiscal year• Serve as overall IT program manager of the WHS portal vision. Involve working with various IT divisions to provide a central IT governance of web applications development ($6.8 million budgeted project; delivered within budget)• Charge of hiring new personnel for the eHealth web team• Provide annual reviews for members of my department• Involve in steering committees for the portal vision for walgreenhealth.com and Walgreens.com• Deliver mobile and API eHealth functionality via service layer framework (APIGEE) that my team supports and enhances• Lead projects that implement Social Platforms (Pluck) using a Software as a Service (SaaS) model• Lead mHealth projects in the area of third party device integration• Lead Blue Button initiative onto our consumer facing web and mobile properties• Serve as web IT liaison for all Walgreens business units in need for eHealth web solutions to our consumer facing audience

• Led a team of 5 developers to enhance and maintain Walgreens Health Services (WHS) websites• Led AARP Part D initiative that involved the creation of 5 custom websites for UnitedHealthcare in partnership with AARP that was to be hosted on an ATG platform• Report status of various projects that the WHS web team is working to management on a weekly basis• Assigned and overlooked projects and tasks of members of the WHS web team

• Senior programmer for all the Walgreens Health Services (WHS) websites• Involved in standards committees for creating web applications on the ATG Dynamo framework• Mentored junior members on the WHS web team in ATG development of web applications• Led major web initiatives that delivered custom websites within walgreenhealth.com web framework for major WHS clients (Blue Cross Blue Shield of Illinois, Blue Cross Blue Shield of Delaware, Catalyst, University of Michigan, GlaxoSmithKline, etc.)• Worked closely with various business units within WHS as well as external WHS clients in order to create effective technical design documents for other members on the team as well as consultants to follow when developing new functionality on WHS websites

• Appointed onto a newly formed web team that was in charge of creating any public facing websites for Walgreens Health Services (walgreenshealth.com, mywhi.com, walgreensmail.com, etc.)• As a member of the newly formed web team, heavily involved in requirement gathering meetings in order to create technical design documents for others as well as myself to follow• Developed new forms using JSP programming, as well as created new servlets and servlet filters to generate dynamic HTML pages within WHS websites• Joined the company as a junior programmer analyst (was an intern prior to joining company full time)