Sachin Namdev Email & Phone Number

Bhopal, Madhya Pradesh, India

Currently serving as a Customer Relationship Manager at Vodafone Idea Limited, I am responsible for managing and maintaining strong relationships with customers, addressing their inquiries, and ensuring overall customer satisfaction. I utilize my leadership and teamwork skills to collaborate with cross-functional teams and exceed customer expectations, my strong communication skills allow me to effectively interact with customers and provide them with the best solutions to meet their needs and goals.

Bhopal, Madhya Pradesh, India

• Controlled MP&CG region operation, reducing overall expenses through vendors negotiations• Supervised cargo operations and ensured safe and timely delivery• Managed payments and coordinated with warehouse team for timely dispatch and stock reconciliation

Bhopal, Madhya Pradesh, India

• Ensured proper warehousing and daily stock reconciliation • Managed Billing, Dispatch, GRN, Reverse and prepared MIS reports• Implemented 5S parameters for warehouse optimization• Preparing Monthly, Quarterly, Yearly Reports(LMD, Actual Freight cost with Monthly cost saving

Bhopal, Madhya Pradesh, India

• Managed team of representatives, providing coaching and performance reviews• Addressed customer escalation and provided solutions• Improved team morale and motivation through positive reinforcement

• Utilized active listening to identify customer needs and provide accurate solutions• Built strong relationships with customers through friendly interactions• Utilized computer systems to access customer accounts and provide information

Master Of Business Administration - Mba, Banking And Finance+ Information Technology

Bachelor'S Degree, Bachelor Of Science