Sachin Narayan Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

• Develops project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet project or program objectives• Establishes and monitors program priorities, objectives, and procedures, determining area objectives, targets of service, and resource needs allocation.• Implements a change process into the project lifecycle, implementing and controlling processes to manage change requests.• Participates in… Show more • Develops project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and makes work assignments to meet project or program objectives• Establishes and monitors program priorities, objectives, and procedures, determining area objectives, targets of service, and resource needs allocation.• Implements a change process into the project lifecycle, implementing and controlling processes to manage change requests.• Participates in analysis of IT solutions by tracking the execution of features and capabilities using metrics and escalating and tracking impediments.• Facilitates project meetings.• Spearheaded new IT training and development programs to boost employee retention.• Train IT support staff to manage enquiries from end-users with first-call resolution.• Oversaw execution of IT projects from inception to execution.• Collaborated with project engineers to roll out, manage, or patch software.• Tested and administered disaster recovery plans for different systems.• Directed installation and configuration of IT infrastructure equipment’s.• Implemented network security policies and performed audits, leading to reduction in security breaches.• Led infrastructure projects to install and upgrade various systems. • Led mailbox migration projects from other mail domains to 365 and Intune,SharePoint creation and implementation. Show less

Dubai, United Arab Emirates

• Manage and configure network infrastructure (Router, switches, wireless devices, firewall)• Administration, maintenance and configuration of Servers and Network Infrastructure.• Ensures data/media recoverability by implementing a schedule of system backups and database archive operations.• Handling IT infrastructure of various clients.• Schedules installations and upgrades maintains them in accordance with established IT policies and procedures.• Delegating work and… Show more • Manage and configure network infrastructure (Router, switches, wireless devices, firewall)• Administration, maintenance and configuration of Servers and Network Infrastructure.• Ensures data/media recoverability by implementing a schedule of system backups and database archive operations.• Handling IT infrastructure of various clients.• Schedules installations and upgrades maintains them in accordance with established IT policies and procedures.• Delegating work and assignments to team members.• Collaborating with the team to identify and fix technical problems.• Installation and Configuration of Access control/Biometric devices: Fingertec, Essl, Suprema & invixon.• Installation & Maintenance of Servers: WIN Server 2022,2019,2016,2012R2 and ESXi.• Maintaining Storage devices: Netgear, QNAP, WD, Seagate, Synology• Installation and Configuration of Firewalls: SonicWALL, Zyxel, Draytek, Unifi, and Fortinet and also VPNs.• Installation and Configuration of Pabx systems: Grandstream & Yeastar.• Installation and configuration of online backups Microsoft Azure cloud back up and Idrive and offline backup Altaro VMs, Altaro FS, Veaam• Installation and Maintaining Kaspersky and Symantec Centralized Antivirus software. • Overseeing day to day admin and monitoring of network use, planning future improvements, Suggesting. Show less

Dubai

• Install and configure computer hardware, software, networks and applications.• Continuously monitor and maintain systems and networks.• Respond to technical support calls from other staff members or clients and communicate how to resolve issues.• Diagnose and troubleshoot system and network problems, software faults or hardware complications.• Support the roll-out of new applications.• Keep a record of issues, along with solutions, to refer back to… Show more • Install and configure computer hardware, software, networks and applications.• Continuously monitor and maintain systems and networks.• Respond to technical support calls from other staff members or clients and communicate how to resolve issues.• Diagnose and troubleshoot system and network problems, software faults or hardware complications.• Support the roll-out of new applications.• Keep a record of issues, along with solutions, to refer back to in future instances.• Collaborated with project engineers to roll out, manage, or patch software.• Installation and Configuration of DVRs and NVRs and CCTV Maintenance • Led IT support for 1st, 2nd, and 3rd line hardware and software issues.• Administer critical application systems and Windows Servers (AD, DNS,DHCP, Print Server, Exchange Server etc)• To undertake certain assigned activities as part of the staff joiner and leaver processes, such account creation/removal, access controls, setting up user accounts, permissions, and passwords Show less

Kochi

• Providing L1 support to NOC team from site and L2 support to users .• Installation and configuration of Modem and Cisco WAP.• Installed and configured Antivirus and Network printers.• Installation and troubleshooting of High level printers (Canon IR2520 and Canon IR ADV4025/4035/4225).• User id creation in AD/ Advance printers and user managements• Troubleshoot and resolve any network issue within SLA using CISM ticketing tool • VOIP phones initial configuration and… Show more • Providing L1 support to NOC team from site and L2 support to users .• Installation and configuration of Modem and Cisco WAP.• Installed and configured Antivirus and Network printers.• Installation and troubleshooting of High level printers (Canon IR2520 and Canon IR ADV4025/4035/4225).• User id creation in AD/ Advance printers and user managements• Troubleshoot and resolve any network issue within SLA using CISM ticketing tool • VOIP phones initial configuration and troubleshooting.• Rack installation and cable patching • Configuring and managing LAN networks • Services: DNS, DHCP.• Managing various VLANs users.• CCTV and Access Control installation• Checking Network links of various Project offices using PRTG Monitoring Tool Show less

Kochi

• Provide support for Lotus Notes8.5/6.5 client for 160 users.• Monitor and maintain network and links for over 20 branches.• Manage network related issues and configure Vlan in Manageable switch.• System monitoring and server log.• Managing Print Server & configuration• Remotely solving IT related issues for different locations.• Have knowledge thin client, Hcl win bee, Wyse and dell Wyse.• Prepare Network operation and management reports of… Show more • Provide support for Lotus Notes8.5/6.5 client for 160 users.• Monitor and maintain network and links for over 20 branches.• Manage network related issues and configure Vlan in Manageable switch.• System monitoring and server log.• Managing Print Server & configuration• Remotely solving IT related issues for different locations.• Have knowledge thin client, Hcl win bee, Wyse and dell Wyse.• Prepare Network operation and management reports of infrastructure.• Manage server backups and restores daily, fortnight and monthly (Symantec Backup Exec 12.5).• Supporting the Video Conference and connecting virtual meeting room • SAP client installation and Altris agent installation• Monitoring and configuring Siemens Access Control Show less

Chennai Area, India

• Installing Windows operating system.• Identify, troubleshoot, and analyze computer related issues.• Formatting and installing new OS.• Configure network (Crimping and punching) and to resolve small IP issues.• Installation of Scanners, Dot-matrix & LaserJet printers in Offices.

Engineer’S Degree, Electrical, Electronics And Communications Engineering, First Class

Activities and Societies: Sports and Cultural activities

12Th, Pcm

Activities and Societies: Member of Football team