Sachin Agarwal Email and Phone Number
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I am an innovation leader, strategy consultant, and entrepreneur with over 20 years of experience in leading distributed global teams. My mission is to integrate the agility of an external innovation ecosystem, including startups, with an internal innovation framework, to maximize the impact for both. Currently, I lead the development of an open innovation model at USPS, a $78B business with an unparalleled opportunity for scale and scope. I scout for technologies through partnerships with accelerators and investors, to help USPS catch-up with competitive services. My specialties include strategy consulting, general management, innovation, marketing, and customer management.
United States Postal Service
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Innovation LeadUnited States Postal Service Jan 2016 - PresentWashington, D.C., UsUSPS is a $78B business with 33,000 retail outlets, 225,000 vehicles and over 650,000 employees, presenting an unparalleled opportunity for scale and scope. My work is focused on integrating the agility of an external innovation ecosystem, including startups, with an internal innovation framework. This comprehensive approach is intended to maximize the impact from both. Examples of the work so far includes: • Leading the development of an open innovation model to accelerate innovation both at USPS and in the broader $900B mail and shipping ecosystem. Scouting for technologies through partnerships with accelerators and investors to help USPS catch-up with competitive services. • Leading the development and implementation of an internal innovation framework that combines the broad range of technical expertise at USPS with the current and emerging business and operational opportunities. • Identifying opportunities to develop new products and services based on emerging trends like IoT, payment technologies and blockchains that could either add value to existing USPS customers, or bring new customers into the fold, e.g. the development of a platform that uses augmented reality to enhance the value of direct mail for advertisers, USPS and consumers. • Helping to develop and implement the analytical framework for vetting ideas that are invested in by the Innovation Team.
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Interim Head, Data Strategy And GovernanceUnited States Postal Service Mar 2024 - Jun 2024Washington, D.C., Us
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Board Of AdvisorsPorth Jan 2023 - PresentMade In Latin America, MxCoaching leadership team on growth strategy and product design. -
Board Of AdvisorsFura Dec 2021 - PresentFrisco, Texas, UsSounding board for leadership team on growth strategy and fund raising -
Co-Founder And PartnerNavigo International May 2014 - Aug 2020Co-founded Navigo as a tourism consulting firm targeting destinations, private enterprises and development organizations, reflecting the capabilities at the firm. Develop proposals in excess of $4 Million covering a range of projects, such as innovative business models, strengthened supply chains, improved community engagement and sustainability strategies for destinations.While I have been involved in all the proposals developed by Navigo, my focus has been on private sector development including product development, hospitality and marketing strategy for our clients. -
Chief Executive OfficerPlanetwildlife Jun 2011 - Mar 2015Hyderabad, Andhra Pradesh, InDeveloped an innovative strategy to overcome growth challenges commonly found in the adventure travel industry. The resulting model made the most of advantages in various country offices across India, South Africa, US and Australia. This allowed for rapid expansion of the company through a combination of organic growth and acquisitions. -
Global Product Director, BusinessworldRegus Nov 2009 - Mar 2011Luxembourg City, LuGrew the business unit to $50M with a global multi-tiered membership product portfolio that provided access on demand to business lounges and offices in 1,100 centers in 85 countries. Product ownership included ownership of the P&L, and development and execution of the product portfolio strategy.Revenue grew by 67% in one year through a 70% increase in membership, driven through a combination of partnerships and improved service delivery across 85 countries. -
Senior Programme ManagerTechnoserve Aug 2007 - Oct 2008Arlington, Virginia, UsTechnoServe brings the skills and methodologies from strategy consulting to solve economic development challenges in emerging markets. In my role I managed three of four regional economic development programs. Served as one of three members of the South African management team responsible for setting the direction of in-country programs.My work included drafting several successful funding proposals for the Ford and Kellogg Foundations, increasing the annual funding revenues. Also, increased TechnoServe's South African footprint by developing an eco-tourism program that addressed both rural economic development and conservation priorities. -
Head: Customer AcquisitionNedbank Cards Ltd. Apr 2006 - Aug 2007Led a team of marketing professionals including channel managers and business analysts to grow retail card sales across all customer segments through channels that included online, email, direct mail and telemarketing. Coordinated with product owners to ensure alignment of initiatives and maximizing return on marketing spend.
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Senior ConsultantMastercard Advisors Jan 2003 - Mar 2006Purchase, New York, UsPrimary focus was on designing organizations to be customer centric. The methodology entailed designing the ideal customer experience for the selected customer segments. The organization was then designed to deliver this experience efficiently and at scale. This experience has proved to be formative for my success in subsequent growth-focused roles.Illustrative projects include working with one of Spain’s oldest banks to turnaround market share decline, improving the service quality at a healthcare insurance company and developing the divestment strategy for a non-core business unit at a healthcare company. -
Senior ConsultantBreakaway Solutions 1999 - 2001Led the implementation of customer management systems and processes for high growth digital first businessesManaged multinational and multifunctional teams of up to 15 consultants, leading workshops dedicated to needs-analyses-based operational reengineering. Drafted a dozen proposals with 50%+ success rate. Serviced a portfolio of Fortune 500 and dotcom clients. Served in cross-functional roles, winning new business and improving project profitability up to 71%. -
Lead ConsultantImpact Innovation 1997 - 1999Warwickshire, GbImplemented enterprise-wide CRM systems that worked closely with a variety of customer facing functions like marketing, sales and customer service.It was in this role that I added business skills like project management, requirements analysis and relationship management to my predominantly technical skillset. -
Sr. ProgrammerIgnca 1995 - 1997Founding team member of the Informatics Lab to lead Virtual Reality (VR) and multimedia projects focused on the preservation and dissemination of Indian art and culture.
Sachin Agarwal Skills
Sachin Agarwal Education Details
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InseadStrategy And Business Administration -
Delhi UniversityInstrumentation & Control Engineering
Frequently Asked Questions about Sachin Agarwal
What company does Sachin Agarwal work for?
Sachin Agarwal works for United States Postal Service
What is Sachin Agarwal's role at the current company?
Sachin Agarwal's current role is General Management | Innovation | Entrepreneurship | International Business | Startup Advisor.
What is Sachin Agarwal's email address?
Sachin Agarwal's email address is sa****@****ead.edu
What is Sachin Agarwal's direct phone number?
Sachin Agarwal's direct phone number is +120226*****
What schools did Sachin Agarwal attend?
Sachin Agarwal attended Insead, Delhi University.
What are some of Sachin Agarwal's interests?
Sachin Agarwal has interest in Skiing, Economic Empowerment, Traveling, Live Music, Flying, Politics, Environment, Scuba Diving, Photography, Poverty Alleviation.
What skills is Sachin Agarwal known for?
Sachin Agarwal has skills like Strategy, Management, Business Strategy, Marketing, Consulting, Business Development, Entrepreneurship, Management Consulting, Start Ups, Strategic Planning, New Business Development, Program Management.
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