Sachin Agarwal Email & Phone Number

Washington, Dc, Us

Washington, D.C., Us

USPS is a $78B business with 33,000 retail outlets, 225,000 vehicles and over 650,000 employees, presenting an unparalleled opportunity for scale and scope. My work is focused on integrating the agility of an external innovation ecosystem, including startups, with an internal innovation framework. This comprehensive approach is intended to maximize the impact from both. Examples of the work so far includes: • Leading the development of an open innovation model to accelerate innovation both at USPS and in the broader $900B mail and shipping ecosystem. Scouting for technologies through partnerships with accelerators and investors to help USPS catch-up with competitive services. • Leading the development and implementation of an internal innovation framework that combines the broad range of technical expertise at USPS with the current and emerging business and operational opportunities. • Identifying opportunities to develop new products and services based on emerging trends like IoT, payment technologies and blockchains that could either add value to existing USPS customers, or bring new customers into the fold, e.g. the development of a platform that uses augmented reality to enhance the value of direct mail for advertisers, USPS and consumers. • Helping to develop and implement the analytical framework for vetting ideas that are invested in by the Innovation Team.

Washington, D.C., Us

Made In Latin America, Mx

Coaching leadership team on growth strategy and product design.

Frisco, Texas, Us

Sounding board for leadership team on growth strategy and fund raising

Co-founded Navigo as a tourism consulting firm targeting destinations, private enterprises and development organizations, reflecting the capabilities at the firm. Develop proposals in excess of $4 Million covering a range of projects, such as innovative business models, strengthened supply chains, improved community engagement and sustainability strategies for destinations.While I have been involved in all the proposals developed by Navigo, my focus has been on private sector development including product development, hospitality and marketing strategy for our clients.

Hyderabad, Andhra Pradesh, In

Developed an innovative strategy to overcome growth challenges commonly found in the adventure travel industry. The resulting model made the most of advantages in various country offices across India, South Africa, US and Australia. This allowed for rapid expansion of the company through a combination of organic growth and acquisitions.

Luxembourg City, Lu

Grew the business unit to $50M with a global multi-tiered membership product portfolio that provided access on demand to business lounges and offices in 1,100 centers in 85 countries. Product ownership included ownership of the P&L, and development and execution of the product portfolio strategy.Revenue grew by 67% in one year through a 70% increase in membership, driven through a combination of partnerships and improved service delivery across 85 countries.

Arlington, Virginia, Us

TechnoServe brings the skills and methodologies from strategy consulting to solve economic development challenges in emerging markets. In my role I managed three of four regional economic development programs. Served as one of three members of the South African management team responsible for setting the direction of in-country programs.My work included drafting several successful funding proposals for the Ford and Kellogg Foundations, increasing the annual funding revenues. Also, increased TechnoServe's South African footprint by developing an eco-tourism program that addressed both rural economic development and conservation priorities.

Led a team of marketing professionals including channel managers and business analysts to grow retail card sales across all customer segments through channels that included online, email, direct mail and telemarketing. Coordinated with product owners to ensure alignment of initiatives and maximizing return on marketing spend.

Purchase, New York, Us

Primary focus was on designing organizations to be customer centric. The methodology entailed designing the ideal customer experience for the selected customer segments. The organization was then designed to deliver this experience efficiently and at scale. This experience has proved to be formative for my success in subsequent growth-focused roles.Illustrative projects include working with one of Spain’s oldest banks to turnaround market share decline, improving the service quality at a healthcare insurance company and developing the divestment strategy for a non-core business unit at a healthcare company.

Led the implementation of customer management systems and processes for high growth digital first businessesManaged multinational and multifunctional teams of up to 15 consultants, leading workshops dedicated to needs-analyses-based operational reengineering. Drafted a dozen proposals with 50%+ success rate. Serviced a portfolio of Fortune 500 and dotcom clients. Served in cross-functional roles, winning new business and improving project profitability up to 71%.

Warwickshire, Gb

Implemented enterprise-wide CRM systems that worked closely with a variety of customer facing functions like marketing, sales and customer service.It was in this role that I added business skills like project management, requirements analysis and relationship management to my predominantly technical skillset.

Founding team member of the Informatics Lab to lead Virtual Reality (VR) and multimedia projects focused on the preservation and dissemination of Indian art and culture.

Mba, Strategy And Business Administration

Bachelor Of Engineering, Instrumentation & Control Engineering