- Investigated and resolved complex technical issues reported by end-users with quick, accurate solutions.- Took a hands-on role in the development of mobile money microservices for Bizao, France Payment hub, contributing to the creation of a reliable and efficient system for seamless transactions.- Enhanced existing software systems and legacy platforms, resulting in a 20% increase in system performance and a 30% reduction in downtime.- Collaborated with team members to create applications' system analysis based on client requirements.- Mentored junior engineers, fostering a culture of continuous learning and improvement.

- Actively participated in API development and deployment for telco products, specifically focusing on External Gateway and Internal Gateway functionalities.- Initiated ELK stack integration at Dialog Axiata, enhancing Gateway API traffic log visibility.- Collaborated on implementing and optimizing CI/CD pipelines with the development team, automating build, test, and deployment processes.- Implemented custom Grok patterns in Logstash for structured data transformation.- Developed Python scripts for synchronizing APIs between Gateway nodes, streamlining data consistency and exchange within a distributed system.

- Aided in the development of an ERP Sales System for the sales division, incorporating features like managing insurance sales managers, agent target calculations, and comprehensive reporting.- Successfully delivered a Dev service automating the insurance policy issuance process and modernized legacy insurance systems with a new database structure.- Played a key role in developing an ERP Claim System, covering end-to-end claim processes.- Involved in creating features for calculation, management, and generating comprehensive reports.- Managed the front-end development for a claim system, utilizing Angular and Angular Material for UI design.- Responded to emergency outages to promptly recover systems overnight and on weekends.