• Managed 80+ client accounts with enthusiasm and a sense of urgency to create the best possible client experience.• Researched market pricing by collecting data from competitors, clients, and vendors and aligned company rates with the market, leading to a 10% increase in revenue.• Collaborated with the Global Sales and Operations Team to maximize returns and grow the company's customer base.• Reviewed profitability of over 90 commercial opportunities, formulated project proposals by collecting price data and information from vendors and carriers and achieved a 30% deal closing rate. • Investigated and determined efficient service options for over 50 projects per month and improved repeat business.• Constructed MS excel sheets with the use of excel formulas to estimate the cost of repetitive projects with minor variations, reduced turnaround time of quotation.• Conducted root cause analysis of 10 accounts with unfavourable revenue trends and improved revenue by finding alternative service solutions.

• Investigated and determined efficient service options for over 50 projects per month and improved repeat business. • Scrutinized over five contracts monthly for billing issues with vendors and carriers, resulting in over 8% reduction in total cost. • Delivered professional customer support to over 80 clients. Improved customer account retention rate.

• Examined over 50 financial transaction reports per week and identified four sources of cash shortages.• Analyzed inventory shrinkage reports and achieved a 10% reduction in loss with targeted corrective actions.• Wrote over 100 concise and clear reports detailing workplace incidents.

• Used RF scanner to pick items from bins and complete orders.• Packed products into designated boxes, taking care to protect items from damage or shifting during transport.• Kept work areas clean, neat and organized for optimal productivity and worker safety.

• Examined financial data and presented analytical recommendations to senior management.• Generated over 10 monthly reports summarising the financial and operational performance of the business using charts and graphs.• Transformed data set of over 3000 clients by developing a dashboard of 10 key indicators utilizing MS excel advanced functions such as VLOOKUP, HLOOKUP, and Pivot table.• Designed 15 survey questionnaires, collected, and analyzed data from over 200 clients with excel, and implemented five corrective actions based on the study findings.• Conducted due diligence of about 15 suppliers and secured uninterrupted supply at an optimal price.• Utilized financial analysis and forecasting tools to forecast three years of revenue, balance sheet and cash flow statement.