Sachin Salvi Email and Phone Number
With over 15 years of experience in IT service management, I have honed my skills in governing the entire ITIL process, including Service Level Management, Infra Management, Configuration Management, Risk Management, and IT Asset Management.As an IT infrastructure Manager, I have administered various programs through program governance processes and developed strong relationships with business stakeholders and culturally diverse leadership teams. I have also presented changes, issues, risks, and contingency plans to balance resources effectively.One of my key strengths is my ability to automate routine tasks, leading to process simplification and reduced man-hours. In my previous role, I provided technical support to clients and supported a Service Level Agreement (SLA) of 24/7 uptime. I redesigned the technical infrastructure, resulting in a high-availability environment and resolved high severity incidents to ensure service availability with minimal delay and impact.My consistent contribution to the organization has been recognized with several awards, including the Contextual Master's Award, Beyond Performance Award, Service & Commitment Award, and On the Spot (Team) Award.I adopt a team-based management style and have experience leading a highly-professional team, managing performance, career goal setting, and delivering feedback. I am committed to ensuring smooth operations of IT systems, servers, and related IT assets, including hardware and software.Overall, I am a skilled IT service management professional who is dedicated to delivering exceptional results while ensuring the highest levels of service availability and customer satisfaction.
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Group ManagerWns Dec 2023 - PresentIndia -
It ManagerTata Consultancy Services Jul 2014 - Nov 2024ThaneLeading a System / Server Administration team of 23 members that operates with customer centricity; partnering with teams to improve service experience, uptime and resilience. Managing over 2300 Physical & Virtual Servers including installation & configuration, maintenance and troubleshooting Governing SLAs, safeguarding timely closure of priority tickets, resolving escalations, migrating systems to upgraded versions. Ensuring timely closure of all incidents; preparing disaster recovery plans for the network and security devices; interfacing with vendors for network and security products Implementing Azure AD Connect and single sign-on with on-premises Windows Servers Planning and executing VMware environment migrations from 6.0 to 6.5 & 6.5 to 6.7 Working on Azure Cloud Infrastructure (IAAS) like VM, NSG, Backup & Load Balancer Analyzing various processes & recommending modifications to enhance operational / process efficiency in assembly & machining. Adhering to infrastructure preset KPIs; analyzing performance, health, and monitoring to ensure appropriate resource allocation, system reliability and availability. Implementing complex, HA multi-tier, end-to-end solutions using a wide variety of private and public cloud. Steering BCP & DR drill activity Executing functions in Windows, Hyper-V, Cluster; performing Vulnerability Assessment of Windows & VMware Conducting on call meetings with onsite engineers and discussing area of improvements Monitoring the use of network management & server tools, using advanced troubleshooting skills Configuring replication of VM instance to DR through SRM & testing DR test plan on monthly basis Concluded Projects namely:o Azure Infrastructure Setup from initiation to closureo Azure SSPR & Hybrid AD Join implementationo Virtualization Consolidation: Upgradation of VMware ESXi from 6.0 to 6.7o Automation of Manual Checklisto Active Directory from Windows 2008 Server to Windows 2016 -
Windows & Vm System AdministratorAccelyakale Solutions Ltd Aug 2011 - Jul 2014Thane Result-oriented and competent IT professional with 7+ years of comprehensive experience in planning, installation and configuration of IT networks, maintenance and troubleshooting, network user management and facilities management on multiple platforms, governed by communication protocols. Technically proficient with Diploma in Computer Hardware & Networking, MCSA certified and VMware ESXi 5.1 & Windows Server 2008 qualified. Core strengths in carrying out complete planning & implementation, maintenance and interfacing with clients; adept at evaluating technology & meeting company requirements without compromising on quality. Strong capability in streamlining Windows & VMware Administration in large industrial set up. Possess extensive experience in Systems Administration under multi-platform environments, including installation and configuration, maintenance, technical support and troubleshooting. Excellent communicator with exceptional talent for problem solving and ability to handle multiple functions and activities in high pressure environments with tight deadlines. Motivated and goal driven with a strong work ethics, continuously striving for improvement coupled with excellent administrative aptitude with an eye for detail and the commitment to offer quality work. A strong team leader/ player, training, guiding and motivating teams towards maximum productivity with exceptional consensus building, negotiation and interpersonal skills, analytical mind and comprehensive problem detection/ solving abilities.
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Sr.Customer Support EngineerCms Info Systems Pvt.Ltd Jan 2006 - Jul 2011Handling site Bhartiaxa Investment Managers pvt ltdSuccessfully implemented NDS project for BAIM.Successfully migration of Blackberry user's project.; Job Profile:Installation of X-series server X-3650, 3200.Installation & configuration of Active directory & print server.Creation of Users in ADS and assigning permission.Installation and configuration of Bright store Arc Server Backup Software and scheduling daily, Weekly and Monthly backups.Installation & troubleshooting of Windows 2000, Windows XP & Windows 2003. Implementing wallpaper & screensaver to systems through group policy.Managing all office Desktop / Laptop Inventory (Service, Patch Management, Antivirus Updating, User Requirements Etc.)User accounts and data management, implementing share & NTFS permissions on user data folders as per company standards. Installation and configuration of VPN Client Software on Laptop.Configuration & troubleshooting of Blackberry.Managing IT Policy for Blackberry.Handling the exchange server troubleshooting calls by taking remote control of User's terminals. Troubleshooting the Laptop & Desktop problems using remote access service like Dame Ware, Remote Desktop Connection, and Windows NetMeeting. Installation of client software like Tata photon data card, Citrix client.Installation & Configuration of Bloomberg Terminals for trading.PDO-NDS, NDS-OM and CCIL Application maintained in a cluster environment with almost 99% uptime. Necessary preparation for conferences, Annual meetings etc. (Projector, Video Conferencing).Actively participating in set up of DR site and conducted BCP / DR Test successfully with 99.5 % success rate.Maintaining and Tracking IT Assets inventory in HO as well as across India locations.Good Knowledge of Installation and maintenance of peripherals like External Drives, Network Printers, Scanners, Writers, Projectors, Multi Function printers.Creation & configuration of phone extension over Avaya IP phones.
Sachin Salvi Education Details
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Acharya College (Mumbai University)B -
Year UniversityMumbai -
Shivaji Technical (Mumbai University)C -
2005B.Sc -
Shivaji Vidyalaya (Mumbai University)
Frequently Asked Questions about Sachin Salvi
What company does Sachin Salvi work for?
Sachin Salvi works for Wns
What is Sachin Salvi's role at the current company?
Sachin Salvi's current role is Group Manager-IT | Cloud Management | Infra Management | X-TCSer.
What schools did Sachin Salvi attend?
Sachin Salvi attended Welingkar Institute Of Management, Acharya College (Mumbai University), Year University, Shivaji Technical (Mumbai University), 2005, Shivaji Vidyalaya (Mumbai University).
Who are Sachin Salvi's colleagues?
Sachin Salvi's colleagues are Omkar Hindlekar, Julie Anne Francisco, Mahesh Bobade, Fiza Tabassum, Dhanashree Saindane, Siddharth Raj, Akash Arora.
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Sachin Salvi
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