CIO responsible for IT landscape, Infrastructure, Applications, Security, Operations and support across Aviva India’s head office in Gurgaon and 60 branches pan India

 Global IT Head for the business spread across 17 offices in 6 countries across Asia, North America and Europe. Responsible for driving the IT roadmap, strategy and execution Managed Enterprise Applications like Workday and Salesforce using Scrum methodology Delivered successfully enhancements and integration projects between Salesforce and Workday (HR, Finance) working with partners and stakeholders in US and UK Achieved 20% cost savings through operational efficiency and IT organization restructuring

Was deputed to ITC Foods business full time  Divisional CIO for ITC’s Foods business spanned across 80+ factory locations and Head office in India Responsible for driving IT strategy, Digital transformation and managing IT operations Managed CxO level relationships and collaborating with business leaders to deliver IT solutions Led the adoption of cloud technology at ITC through implementation of SAP SuccessFactors solution at Foods division for 1500 employees Ensured 99.9% uptime across factory locations and head office

- Part of the senior leadership team reporting to the CIO; responsible for building the IT organization- Responsible to build strategy, drive implementation and operations to run the $350 Mn retail business- Led a strategic business transformation project (Walmart’s IT systems to Bharti Retail’s new IT landscape)- Recognized for implementing SAP (IS-Retail) and Wincor POS in record time in the Retail industry- Managed the complex IT landscape spread across 200+ retail stores, 5 warehouses and 3 data centres across India - Hired as the strategic resource at Bharti Retail to build the IT organization, systems and processes- Built and led a team of 40 members comprising of direct reports and vendor’s consultants

- Part of senior leadership team of the business unit: TIP IW (Technology Innovation Platform - Information Worker)- Generated $ 10 Mn revenues by leading development and delivery of Duet Enterprise 1.0- Collaborated with Microsoft to successfully develop/deliver the Duet series of joint products, a first in SAP-Microsoft partnership. - Turned around a troubled product within 6 months and ensured smooth go-to-market- Delivered 25% reduction in go-to-market time by leading the lean transformation for product development- Delivered +20% productivity by suggesting/implementing improvements in product development & support process- Built and led a strong 30+ member team of Product Managers, Project Managers, Architects and Developers that exceeded targets consistently- Delivered improvement in team’s satisfaction index (77% to 90%) within 1 year by several team initiatives- Led and contributed to various initiatives aimed at building synergies across line of businesses such as mentoring top talent on innovative projects and management program at IIM-Bangalore - Organized a 1 day SAP technology event aimed at increasing collaboration and product knowledge amongst 1200 employees. The event received positive feedback from 85% participants

- As a Development Lead in the Business unit that provides Enterprise support to SAP ERP customers worldwide- Led the transition of critical modules having customer escalations from SAP Germany and reduced the escalations by 90% within 3 months- Received top 5 percentile customer feedback ratings from Fortune 500 customers for the continuous support and consulting provided in the SAP ERP solution- Nominated to the “Product Support Escalation Management” 5 member team, selected from 500 employees, for managing escalations from SAP’s Max Attention customers- Participated in multiple Quality improvement projects, Audits and ensured process roll outs and adherence at the department level.

- Involved in an entire SDLC including multiple consulting assignments at AON (U.K.), a large global account in the insurance domain- Set up and led the offshore team for a software maintenance project and managed project deliverables on time and good quality- Successfully developed and delivered 2 critical modules in a software development project representing 20% of the $1 million contract - Handled the Database administration and maintenance as the single member under the DBA for the most critical development project at that time