Customer Support Specialist- North America
Current
Sep 2024 - Present
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Sachin Gurwe Email & Phone Number
Customer- Success & Onboarding | Operations | SaaS Enthusiast | Prompt Engineering | EdTech | Assessments | Ex- Pearson, Cambridge Assessment, Airtel.
at
Corsearch
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✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer- Success & Onboarding | Operations | SaaS Enthusiast | Prompt Engineering | EdTech | Assessments | Ex- Pearson, Cambridge Assessment, Airtel.
Location
Nagpur, Maharashtra, India
Company size
Who is Sachin Gurwe? Overview
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Quick answer
Sachin Gurwe is listed as Customer- Success & Onboarding | Operations | SaaS Enthusiast | Prompt Engineering | EdTech | Assessments | Ex- Pearson, Cambridge Assessment, Airtel. at Corsearch, a company with 390 employees, based in Nagpur, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Sachin Gurwe.
Sachin Gurwe previously worked as Customer Support Specialist- North America at Corsearch and Customer Onboarding and Implementation Specialist at Turnitin. Sachin Gurwe holds Be, Computers from Nagpur University.
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Corsearch
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Profile bio
About Sachin Gurwe
Passionate SaaS/EdTech leader with 12+ years of experience driving customer success, streamlining onboarding processes, and optimizing operations. As a Customer Onboarding & Implementation Consultant at Turnitin, I specialize in enhancing customer satisfaction and fostering long-term client relationships.🎯 Key Achievements:• Improved operational efficiency by 60% through process optimization• Achieved 90% client satisfaction in customer lifecycle management• Increased product adoption by 85% and raised CSAT scores by 90%• Boosted revenue growth by 35% while reducing churn by 55%💼 Core Competencies:• Customer Success & Onboarding• Operations Management• Account Management & Support• SaaS Product Training• Data Analytics & Process Improvement• Cross-functional Collaboration🌟 Throughout my career, I've successfully led projects for major educational institutions and tech companies, including Cambridge University Press and Assessment, Pearson, and Airtel. My expertise spans from implementing large-scale ESL exams to developing e-learning modules and optimizing LMS/API administration.I'm passionate about leveraging technology to enhance educational outcomes and customer experiences. Currently pursuing certifications in Project Management and Customer Success Management to further refine my skills.Let's connect to discuss how we can drive innovation and excellence and long term partnerships.
Current workplace
Sachin Gurwe's current company
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Corsearch
6 roles
Sachin Gurwe work experience
A career timeline built from the work history available for this profile.
Customer Onboarding And Implementation Specialist
> Spearheaded customer lifecycle management, leading to 90% client satisfaction & walkthrough delivery.> Customized onboarding process, boosting product adoption rate by 80%.> Implemented data analytics, improving product usage understanding across 150+ South Asia institutions, leading to a 200% contract expansion & $30K value addition > Implemented data.
May 2020 - Sep 2024
Operations Manager
Cambridge Learn English
> Designed, Managed and executed full high stake ESL exams lifecycle for 1000+ K-12 students, implementing standardized rubrics & scoring, leading to 98% exam consistency.> Optimized logistical workflows, reducing average examination administration time by 15% and enhancing the delivery efficiency of candidate registration materials by 20%.> Designed and.
Sep 2019 - Jan 2020
Assistant Manager- Csm, Service Delivery And T&D.
> Developed and executed K-12 educational initiatives, boosting e-learning training by 75% for3000+ educators from 400+ academic institutions and enhancing digital content utilization in Maharashtra, Madhya Pradesh and Chhatishgrah regions.> Leveraged extensive knowledge of the K-12 industry to optimize academic outcomes.> Spearheaded operations, managing.
Aug 2013 - Jul 2019
Training Manager
Rgi
> Engineered customized onboarding program for 500+ new hires annually, focusing on the identification, analysis, and prioritization of learning needs.> Facilitated EQ Mapping, MBTI, and SWOT Analysis sessions for 30+ teams, promoting self-awareness,collaboration, and strategic planning.
May 2008 - Jul 2013
Training Manager
Oversaw a portfolio of 100+ mobile accounts, led initiatives that enhanced the TNA department's capabilities by 37%, established a structured feedback system to elevate future training by 15%, and elevated customer-engagement by 15% through value-added services.
Sep 2003 - May 2008
Team & coworkers
Colleagues at Corsearch
Other employees you can reach at corsearch.com. View company contacts for 390 employees →
SS
Sayli Shinde
Colleague at Corsearch
South Mumbai, Maharashtra, India, India
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CY
Cherri Ye
Colleague at Corsearch
Changning District, Shanghai, China, China
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MA
Mohd Abid Shaikh
Colleague at Corsearch
Thane, Maharashtra, India, India
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AS
Akshay Singh
Colleague at Corsearch
Delhi, India, India
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AS
Anukruti Sawant
Colleague at Corsearch
Maharashtra, India, India
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AD
Anmole Dewan
Colleague at Corsearch
Delhi, India, India
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RC
Rohit Cherumuttam
Colleague at Corsearch
Mumbai, Maharashtra, India, India
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RS
Raza Shah
Colleague at Corsearch
Mumbai, Maharashtra, India, India
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KU
Kratos Undefined
Colleague at Corsearch
Delhi, India, India
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AR
Austin Rasmussen
Colleague at Corsearch
Apollo Beach, Florida, United States, United States
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Sayli Shinde
Colleague at Corsearch
South Mumbai, Maharashtra, India, India
View →
CY
Cherri Ye
Colleague at Corsearch
Changning District, Shanghai, China, China
View →
MA
Mohd Abid Shaikh
Colleague at Corsearch
Thane, Maharashtra, India, India
View →
AS
Akshay Singh
Colleague at Corsearch
Delhi, India, India
View →
AS
Anukruti Sawant
Colleague at Corsearch
Maharashtra, India, India
View →
AD
Anmole Dewan
Colleague at Corsearch
Delhi, India, India
View →
RC
Rohit Cherumuttam
Colleague at Corsearch
Mumbai, Maharashtra, India, India
View →
RS
Raza Shah
Colleague at Corsearch
Mumbai, Maharashtra, India, India
View →
KU
Kratos Undefined
Colleague at Corsearch
Delhi, India, India
View →
AR
Austin Rasmussen
Colleague at Corsearch
Apollo Beach, Florida, United States, United States
View →
3 education records
Sachin Gurwe education
Be, Computers
Diploma, Computer Technology
Kdk Engineering College
10
Kv, Wcl, Durgapur
FAQ
Frequently asked questions about Sachin Gurwe
Quick answers generated from the profile data available on this page.
What company does Sachin Gurwe work for?
Sachin Gurwe works for Corsearch.
What is Sachin Gurwe's role at Corsearch?
Sachin Gurwe is listed as Customer- Success & Onboarding | Operations | SaaS Enthusiast | Prompt Engineering | EdTech | Assessments | Ex- Pearson, Cambridge Assessment, Airtel. at Corsearch.
Where is Sachin Gurwe based?
Sachin Gurwe is based in Nagpur, Maharashtra, India while working with Corsearch.
What companies has Sachin Gurwe worked for?
Sachin Gurwe has worked for Corsearch, Turnitin, Cambridge Learn English, Pearson India Education Services Pvt Ltd., and Rgi.
Who are Sachin Gurwe's colleagues at Corsearch?
Sachin Gurwe's colleagues at Corsearch include Sayli Shinde, Cherri Ye, Mohd Abid Shaikh, Akshay Singh, and Anukruti Sawant.
How can I contact Sachin Gurwe?
You can use AeroLeads to view verified contact signals for Sachin Gurwe at Corsearch, including work email, phone, and LinkedIn data when available.
What schools did Sachin Gurwe attend?
Sachin Gurwe holds Be, Computers from Nagpur University.
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