Sachini Dharmarathne Email & Phone Number

Port Melbourne, Victoria, Australia

Colombo, Western Province, Sri Lanka

✔️Contributed to prepare the Business Proposal for a new Employee Management system for Chris Barnard Nursing Agency, Melbourne and participated in requirement gathering.✔️Conducted regular interviews, meetings, and workshops to understand the needs, ensuring effective communication channels were established to build a new App for Chris Barnard Nursing Agency, Melbourne✔️Collaborated with various teams to identify and resolve backlogs, fostering a more efficient and collaborative work environment using Jira.✔️Implemented streamlined project processes to enhance productivity and project delivery timelines.✔️Initiated and cultivated strong relationships with business stakeholders and Subject Matter Experts (SMEs). ✔️Applied a comprehensive approach to analyzing client business requirements and processes, utilizing document analysis and workflow analysis.✔️Translated business requirements into clear and concise software requirement specifications for ICT solution implementations.✔️Performed business and technical writing assignments adhering to high standards of order, clarity, conciseness, style, and terminology.✔️Collaborated with key stakeholders to understand their business and adapt as required to ensure risk and compliance department systems are valued contributors to business outcomes.

✔️Support strategic decision-making of senior leaders, by providing strategic change advice and data-driven insights on transformation activities to increase profit using technology by 20%✔️Spearheaded the implementation of the company's Digital Business Strategy as a Project Lead, actively collaborating with the board of directors.✔️Actively seeks different perspectives, experiences and techniques from a broad spectrum of sources, when analyzing complex problems.✔️Actively engages externally to build strong relationships as a trusted partner to design and deliver appropriate and effective policy, regulation, and/or programs.✔️Consulted in cross-functional teams to implement new Technology solutions to improve the efficiency and effectiveness of the current processes.

Colombo, Western Province, Sri Lanka

✔️Contributed to the development of department planning activities and take accountability fordetailed planning and execution of allocated work plan items within agreed timeframes to improve productivity by 50%✔️Utilized Confluence among work groups to streamline communication processes and created ad-hoc groups when necessary by collaborating with various parties to improve communication by 20%✔️Led the business analysis effort in support of cross-functional initiatives ensuring the result meets the requirements within budget and maximized budget utilization by 35% ✔️Meet project milestones, goals, and objectives within established time frames by utilizing a disciplined approach to delivering within budget and timelines, and assist the team with the identification, evaluation, and resolution of potential obstacles that may have an impact on the completion of the project✔️Plans, procures, and prepares projects, programs, contracts and cases in a timely and accurate manner.✔️Consistently demonstrates a proactive and responsible attitude towards the identification and management of risk.✔️Managed transition issues when new enhancements, changes, or products are introduced and provided additional support to users where necessary.

Colombo

✔️Prepare business cases that define potential benefits, options for achieving these benefits through the development of new or changed processes, and associated business risks involved with Technology.✔️Conducted a thorough analysis of existing business processes and systems to identify areas for improvement and implemented optimization and efficiency using Microsoft Visio. ✔️Supporting business users at every level, ensuring successful live deployment, and providing training to necessary parties in online and physical meetings.✔️Work closely with development teams to ensure that the proposed solutions align with business needs and technical requirements to increase profits by cross-selling & Up-selling by 50%✔️Understood change management anticipates the types of issues that may arise during transitions, and takes steps to proactively resolve those issues✔️Stay abreast of industry trends, emerging technologies, and best practices to work with new ideas that will benefit our stakeholders by delivering SEO-friendly web platforms.✔️Constructively challenges and questions the status quo with a view to continually improving the way we work.

Colombo, Western, Sri Lanka

✔️Reviewed current processes and spearheaded the development of new processes to align with changes and gaps seamlessly in web platforms in CRM and Call center to improve productivity by 70%✔️Well adapted to working from home in the Covid period to work collaboratively with team members to gather requirements, develop requirement documentation, and prioritize and manage multiple tasks using G-Suite & Microsoft 365✔️Showed exceptional presentation skills in presenting in project kick-off meetings, ensuring stakeholders were aligned and informed.✔️Executed business and technical writing assignments with precision, adhering to established standards for order, clarity, conciseness, style, and terminology.✔️Performed manual Quality Assurance in every module and provided QA documentation.✔️Wrote user stories and actively managed the product backlog, contributing to the team's focus and achievement of sprint goals by an 80% achievement rate per week.✔️Developed and delivered comprehensive reports tailored for executive-level stakeholders within the department.✔️Collaborate with stakeholders at all levels, in the conduct of investigations for strategy studies, business requirements specifications, and feasibility studies.✔️Supported business change management activities such as end-user comms, user acceptance testing (UAT), user training/demos/product walk-through, and user guides

Colombo, Western, Sri Lanka

✔️Defined and documented detailed business requirements, ensuring alignment with organizational goals. ✔️Tracking the status of project tasks and important actions and decisions from meetings.✔️Liaised between technical teams, non-technical stakeholders, vendors, and contract resources.✔️Embraced a diversity of people and opinions and facilitated an environment for the open exchange of ideas.✔️Facilitated workshops with business and technical stakeholders and performed walkthroughs with project team members.

Biyagama

Overall experience in HR-related work in a manufacturing facility.Exposed to Lean manufacturing concepts.Learned about Kaizen and continuous improvement.

Sea Street

Clerical Work

Master Of Business Administration - Mba, Business Administration

Bachelor Of Science - Bs, Computer Science And Management

Activities and Societies: Member of AIESECProgramming Techniques Using Structured And Object Oriented Concepts , Data Structures, DBMS.

Professional Qualification In Hrm, Human Resources Management, Pass

Completed a Research on The Impact of Extrinsic Motivational Factors on Employee’s Job Satisfaction In ABC Bank

Diploma, English Language And Literature, Pass

Education record

President Of Buddhist Society 2011