Sgital [si-ji-tl] is a young and dynamic company focused on Digital Service Automation for Enterprises.Sgital is a services, technology and training partner of ServiceNow. We provide consulting, implementation and training services on the ServiceNow platform, enabling Digital Automation with Digital Workflows. We specialize in Business Process Automation and Digital Transformation enabled by low-code cloud based development platform ServiceNow.We also provide turnkey solutions with latest technologies with our expertise in Mobile, AI and chatbots.

Responsibilities: Driving practice development for Service Management and Automation. Managing project delivery, sales , preparing and presenting solutions and client demo, coaching and team development. Managing alliance relationship with key technology partners, developing and monitoring GTM strategies, preparing for and participate in partner and industry events.

Providing Technology Advisory services to clients - examples of services include IT strategy and operating model, Enterprise service management, Cloud and Digital transformation.Partner/ Alliance relationship management for ServiceNow in ASEAN region since 2014. Member of the KPMG ASEAN Management Consulting business unit, with the IT enabled Transformation team. Responsibilities include assisting clients with technology enabled business transformation initiatives, managing client relationships and engagement teams. Driving the global KPMG Cloud and Tech Innovation program in the region, developing capabilities and building business for Enterprise Service Management and CIO Advisory practices in the ASEAN region.

Providing Technology Advisory services to clients - examples of services include IT strategy and operating model, Enterprise service management, Cloud and Digital transformation.Partner/ Alliance relationship management for ServiceNow in ASEAN region since 2014. Member of the KPMG ASEAN Management Consulting business unit, with the IT enabled Transformation team. Responsibilities include assisting clients with technology enabled business transformation initiatives, managing client relationships and engagement teams. Driving the global KPMG Cloud and Tech Innovation program in the region, developing capabilities and building business for Enterprise Service Management and CIO Advisory practices in the ASEAN region.

Spearheading the development and global rollout of KPMG services in Cloud, as part of the KPMG Cloud enablement Program (CEP). - capability development (cloud governance and controls assessment services, cloud risk assessment services, cloud strategy)- managing development and deployment of tools (cloud readiness assessment tool, cloud sourcing)- market enablement (internal and external communications, thought leadership development, knowledge management)- program management (leadership status reporting, budget and schedule management, coordinating across multiple global work stream)

Provided business and IT consulting services in the education sector to mid market institutes, including brand development, marketing campaign design, recruitment, process and technology design, outsourcing, development and project management of Institute Learning Management System.

Part of the IT Effectiveness team in Performance Improvement practice, supporting clients with advisory services including IT strategy & roadmap, business process redesign, sourcing, program and project management.Representative client experience includes:- Process design and IT roadmap for a private rail logistics operator- Process redesign, IT roadmap, functional requirements and implementation assistance for a large public utility

I worked as a Business Analyst for global clients, including assignments in UK, Singapore and New Zealand. Representative experience at TCS includes:- IT Business Solutions for planning various initiatives for a leading global mobile phone manufacturer’s India retail business- Business Analysis and Requirements Analysis in areas like Category Management, Merchandising, Field Force Management and Retail Promotional Planning for mobile phone stores for a leading global mobile phone manufacturer’s APAC retail business, - Business Analysis and Process mapping for Electricity Smart Metering business of UK’s largest Public Utility.