A dynamic technology business leader with 25 years of composite experience of both Captive and Services environment with proven track record of product development, IT transformation and strengthening operational effectiveness. Self motivated, directed and independent with a passion for driving top line growth and achieving bottom line results while attaining the highest degree of customer satisfaction. Software Engineering and Technology is my core but having a commercial approach has enabled me to succeed in Operations Head role with Full P&L accountability. • Managed the India Operations as Site Lead / Director.• Transformation of IT organizations through restructuring and operating model design. Significant Contribution to revenue and profit growth through focus on innovation, risk taking and business transformation initiatives. • Driven Technology and Digital transformation using SAFE Agile, Cloud, Automation and DevOps.• Managed the Strategic relationship with multiple Offshore IT suppliers with Multi-Year, Multi-Million Dollar engagement.• Successfully managed large and complex IT programmes. Cross-functional engagements, globally distributed project teams working on multiple technologies.• Business Development and experience in Pre-Sales activities, RFP/RFI dealing with Multi-Vendors, competitive landscape, Account Mining and Product/Service capability showcase to Customer community.• Experience in staffing of teams, competence build-up, job rotation and assignment of roles and responsibilities to the project team members globally.• Extensive IT process reengineering experience. Led the organisation for successful of implementation of CMMI Dev and SVC.