Sachin Malik Email & Phone Number

Redmond

◼ Manage multiple mission critical information sensitive projects that deliver security services for Microsoft, as an Enterprise, that secure informational assets and add strategic business value to customers. ◼ Work closely with internal and external stakeholders, engage customers to determine requirements, determine the service vision, create and communicate a successful design, and connect with, and support, the customer/partner community. ◼ Drive project timelines, build service roadmaps, and implement process workflows.◼ Working in the Core Service Engineering & Operations (CSEO) organization (formally known as MSIT. Specializing in High Security Environments and Secure Admin Workstation (SAW). ◼ Responsible for the strategy, delivery and availability of a suite of Security and IAM related services globally for Microsoft at mass scale. Scope of responsibilities include product road-mapping, Service Improvement Planning, and all operational responsibilities for the following services: Isolation Hosting Services, Secure Workstations, Secure Account/Role Services, Account Provisioning, Privileged Identity Mgmt. PIM/PAM, Password Vaulting, Just-in-Time (JIT) elevation services for data centers and cloud based services. ◼ Undertaking three major projects in this role (High Risk Environments 'HRE', SAW Workstations, & Complex Security Across Vendors); details can be viewed under "Projects" section.

Gurgaon, India

◼ Delivered business value within the Microsoft platform by helping customers with various requirements for Security Solution projects requiring researching technology trends, gathering customer security requirements, determining focus areas of business, and identifying technical knowledge training requirements for Security Team members. ◼ Demonstrated exceptional customer service by delivering efficient and effective IT security support to maintain commitment to the customer in support of Microsoft’s mission and vision. ◼ Led multiple IT security assessments to identify security vulnerabilities in client environments and developed remediation strategies and implementation roadmaps with focus on business development and thought leadership◼ Managed several successful project deliverables ranging from $70K to several million dollars in budget scope with multiple phase responsibility including proposals, resourcing, determining and managing budgets, and project execution◼ Delivered a growth of 15% between FY13 and FY14 by managing services delivery for work performed by other team members◼ Led three virtual teams with a total of 34 resources with authority to create and communicate plans for meeting objectives, establishing work plans, assigning tasks, discussing strategy alignment, and providing guidance and scheduling ◼ Worked closely with CXO’s and IT Security Managers on IT Security Policies and Standards, strategy briefing for enterprise networks, solution architecture, and workshops◼ Conceptualized and implemented the Strategic Trusted Security Advisor Services Program by building Trusted Advisor with key customer Decision Makers, specifically the CIO, CSO, CTO, and their direct reports, leveraging Conditions of Satisfaction agreements, scheduled advisory services through periodic meetings, and on-demand management enquiries

Bengaluru Area, India

Served in 3 different capacities within this team:Escalation Engineer between April’07 till Nov’07Escalation engineer for Active Directory team in IGTSC to work with Microsoft Product Teams in escalation for CritSit cases.Acting Technical Lead between November’06 – March’07Act as an advisor for a team of 12 engineers providing reactive and advisory phone based support for Microsoft Enterprise Customers in United StatesSupport Engineer between Dec’04 – Oct’06Member of the escalation services in platforms team responsible to provide telephone and remote support for customers based out of United States.

Noida, Uttar Pradesh, India

Delhi, India

Responsible to help achieve business agility by connect IT with Business through execution of complex IT integration projects.

Noida, Uttar Pradesh, India