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Sachin Shah Email & Phone Number

Chief Customer Officer at VTS
Location: New York, New York, United States 17 work roles 2 schools
1 work email found @vts.com 1 phone found area 212 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email s****@vts.com
Direct phone (212) ***-****
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Current company
VTS
Role
Chief Customer Officer
Location
New York, New York, United States
Company size

Who is Sachin Shah? Overview

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Quick answer

Sachin Shah is listed as Chief Customer Officer at VTS, a company with 51 employees, based in New York, New York, United States. AeroLeads shows a work email signal at vts.com, phone signal with area code 212, and a matched LinkedIn profile for Sachin Shah.

Sachin Shah previously worked as Senior Vice President, Customer Success & Services at Vts and Senior Vice President and Head Of Customer Success & Support at Medidata Solutions. Sachin Shah holds Mba, Strategy, Marketing, Finance from Carnegie Mellon University - Tepper School Of Business.

Company email context

Email format at VTS

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{first}.{last}@vts.com
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AeroLeads found 1 current-domain work email signal for Sachin Shah. Compare company email patterns before reaching out.

Profile bio

About Sachin Shah

Customer Success leader experienced in scaling and delivering enterprise software and services for on-prem, SaaS and hybrid solutions. Expertise in modernizing, integrating and operating Customer Support, Professional Services, Onboarding/Training teams with Customer Success (Managers / CSM), leading to high satisfaction, retention, renewals and expansions. Passionate about creating differentiated client experiences using data, design and technology to focus on customer health, value and outcomes. Highly successful with leading global teams and growing multi-million dollar product or services portfolios across first of a kind, emerging or established solutions.

Listed skills include Enterprise Software, Soa, Sdlc, Enterprise Architecture, and 45 others.

Current workplace

Sachin Shah's current company

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VTS
Vts
Chief Customer Officer
114 W. 41st Street 11th Floor New York, NY 10018 United States
Website
Employees
51
AeroLeads page
17 roles

Sachin Shah work experience

A career timeline built from the work history available for this profile.

Chief Customer Officer

Current
Vts

New York, NY, US

Drive customer-centric outcomes and fostering company growth in every customer journey. Lead all post-sales teams — client advisors (CSM), implementation services, support, client training — and collaborate with cross-functional teams, to enhance the overall customer experience. Directly influence and improve team operations, roles, and responsibilities to.

Apr 2023 - Present

Senior Vice President, Customer Success & Services

Vts

New York, NY, US

Jan 2022 - Mar 2023

Senior Vice President And Head Of Customer Success & Support

New York, NY, US

Lead a culture change to highlight client centricity at its core. Meticulously design programs to enhance customer success and experience. Created a new Customer Success organization to drive product adoption and value. Current segmentation covers 60% of renewals and generated new services stream of $25M with Premium Care. Established a Voice of Customer.

May 2019 - Jul 2021

Vice President, Professional Services Sales

New York, NY, US

Lead the global Professional Services Sales team to jointly define solutions (repeatable and custom) to meet customer financial and business objectives. Create new offerings that target fit-for-purpose use-cases and enable a good-better-best SaaS sales approach. Emphasize continuous collaboration across pre-sales and post-sales activities to deliver a.

Jun 2018 - May 2019

Director, Customer Success, Services And Support For Watson Talent

Ibm

Armonk, New York, NY, US

Lead the transformation of the IBM Kenexa acquisition to become a leading provider of cognitive HR applications -- Watson Talent -- for the CHRO. Drive client success with the adoption and use of solutions to achieve their business goals. Improve performance of customer renewals and expansions. Successfully deliver services and support for the portfolio to.

Apr 2017 - May 2018

Director Of Product Management, Watson Marketing Insights

Ibm

Armonk, New York, NY, US

Product Management executive for a SaaS solution (Watson Marketing Insights) built and designed for the marketer, using cognitive insights and a dynamic understanding of customer behaviors (intent). Enable a broad adoption of this marketing analytics solution for daily-use by driving self-suffiency of the marketer, time to value and a differentiated.

Jul 2016 - Mar 2017

Director Of Product Management, Customer Analytics Solutions

Ibm

Armonk, New York, NY, US

As head of product management, lead product strategy and M&A pursuits to drive both organic and inorganic projects. Grew revenue 3x for a personalization analytics solution in 12 months. Launch new innovative customer analytic solutions to help customers solve industry specific business problems with the application of predictive analytics and offer a a.

Jan 2015 - Jun 2016

Chief Of Staff To Robert Leblanc, Svp Of Ibm Software & Cloud Solutions

Ibm

Armonk, New York, NY, US

Nov 2013 - Jan 2015

Program Director, Customer Engagement, Coc

Ibm

Armonk, New York, NY, US

Joint lead for the combined SWG and GBS Customer Center of Competence (CoC). The portfolio represented in this CoC included Smarter Commerce (WebSphere Commerce and Sterling) solutions, Enterprise Marketing Management (EMM - Unica, Coremetrics, DemandTec and Tealeaf) and Curam. Key to defining the blueprint for collaborating with the existing GBS experts.

Apr 2013 - Nov 2013

Global Services Leader For Advanced Case Management

Ibm

Armonk, New York, NY, US

Entrepreneurial role to build a consultative sales and services delivery team to establish IBM Case Manager as the premier case management technology in the industry. Help clients adopt case, process, rules and content successfully and incrementally. Grew services revenue 10x. Create a direct LOB impact with showcasing the value of ad-hoc, task based.

Apr 2011 - Apr 2013

Services Offering Leader, Business Process Management (Bpm)

Ibm

Armonk, New York, NY, US

Identify, define and offer to IBM clients a full spectrum of services offerings to help in their BPM journey - from project to program to transformation.

Dec 2010 - Apr 2011

Services Practice Leader, For Business Process Management Software In North America

Ibm

Armonk, New York, NY, US

Built a core team of highly skilled senior consultants with enterprise-wide SOA/BPM experience. Develop insights into the adoption patterns of process, rules and events. Deliver skills / roles / approaches that enhance collaboration of business and IT in developing a business solution. Collaborate with Technical-Sales, Sales, Marketing, and Product.

Jan 2008 - Dec 2010

Services Delivery Manager, Ny Metro Region

Ibm

Armonk, New York, NY, US

Sell and deliver IT/software lifecycle (SDLC) and IBM WebSphere® consulting services within NY/NJ Metro region. Lead IBM clients to leverage the IBM WebSphere Services Oriented Architecture (SOA) & Business Process Management (BPM) software portfolio and build IT solutions that realize value and ROI consistent with strategic business initiatives. Help.

Jan 2006 - Dec 2007

Technical Assistant To Ibm Software Services Executive

Ibm

Armonk, New York, NY, US

Coached and mentored by Vice President of Software Services and Support responsible for driving $200M annual revenue and over 1,500 consultants worldwide. Experience with executive level strategic problem solving, managing critical client situations and assist with planning activities.

Jun 2005 - Dec 2005

Ibm Implementation Executive For 'Tradeworks'

Ibm

Armonk, New York, NY, US

Led IBM’s initiative to support NYSE’s highly reliable and available order management system. The partnership between NYSE/SIAC and IBM created a new trading floor IT solution and handheld technology for traders. The solution included WebSphere, DB2 and Tivoli to create a high performance clearing house of daily trading volume. Partnered with SIAC.

Jan 2004 - Jul 2005

Opportunity Manager & Business Development

Ibm

Armonk, New York, NY, US

  • Business development activities to create brand and implement the mission of Business Partner Technical Support & Enablement (BPTSE). The organization exclusively focused on assisting IBM partners – Independent.
  • Contributed in new offering development to ‘enable’ business partners. Implementation included market segmentation, identifying early adopters and driving awareness amongst IBM sellers. Drove revenue of $1.5M in first.
Jun 2001 - Jan 2004

Senior Developer, Technical Staff Member

Transarc Corporation

Hired into a rapidly growing group to add development expertise to a newly formed team. Conducted software design, development, test and support for IBM TXSeries®. Enhanced an existing transaction processing (OLTP) system using C/C++ and developed a new front-end using Visual Basic. Developed a web-service interface using CORBA to improve product.

Jun 1997 - Jan 2001
Team & coworkers

Colleagues at VTS

Other employees you can reach at vts.com. View company contacts for 51 employees →

2 education records

Sachin Shah education

Mba, Strategy, Marketing, Finance

Carnegie Mellon University - Tepper School Of Business

M.S., Computer Science

University Of California, Riverside
FAQ

Frequently asked questions about Sachin Shah

Quick answers generated from the profile data available on this page.

What company does Sachin Shah work for?

Sachin Shah works for VTS.

What is Sachin Shah's role at VTS?

Sachin Shah is listed as Chief Customer Officer at VTS.

What is Sachin Shah's email address?

AeroLeads has found 1 work email signal at @vts.com for Sachin Shah at VTS.

What is Sachin Shah's phone number?

AeroLeads has found 1 phone signal(s) with area code 212 for Sachin Shah at VTS.

Where is Sachin Shah based?

Sachin Shah is based in New York, New York, United States while working with VTS.

What companies has Sachin Shah worked for?

Sachin Shah has worked for Vts, Medidata Solutions, Ibm, and Transarc Corporation.

Who are Sachin Shah's colleagues at VTS?

Sachin Shah's colleagues at VTS include Phillip Pineno, Alaister Cuaresma, Thura Hmu Kyaw, Cpa (Aust.), Kavya Karthik, and Daisy Padden.

How can I contact Sachin Shah?

You can use AeroLeads to view verified contact signals for Sachin Shah at VTS, including work email, phone, and LinkedIn data when available.

What schools did Sachin Shah attend?

Sachin Shah holds Mba, Strategy, Marketing, Finance from Carnegie Mellon University - Tepper School Of Business.

What skills is Sachin Shah known for?

Sachin Shah is listed with skills including Enterprise Software, Soa, Sdlc, Enterprise Architecture, Professional Services, Websphere, Software Development, and Solution Architecture.

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