Sachin Parekh Email & Phone Number

🧩Crafting Digital Marketing Strategies - Innovative & Personalized.🤳🔥A Speaker 🌟🌎 Making An Impact through Education 🏛Strong technical experience in software that starts from computer programming to technical architecting, managing technical teams/ projects and, mainly strong in pre-sales. Passionate about Branding, marketing & especially productization. 28+ years of Experience in shaping customer experience journeys as a technical and pre-sales/architect role especially into the Cisco Contact Center domain and related solutions.TECHNOLOGY SKILLS ■ Cisco UCC suite of products ■ Omni-channel solutions ■ Call recording/WFM (Calabrio/NICE, etc)■ Wallboards■ CRM Integrations■ CTI desktops, Agent / Supervisor ■ Analytics and reporting■ Digital Marketing & LMS ■ Software Development Lead (Various)Worked in the UK and for the UK customers since 2001.JAMS UK/INDIA – Cisco Contact center focused software and services company primarily serving UK market (2006-2017) Founded, grown exponentially and then happily acquired by a MNC.Soch Solutions - Software Development business focused on Digital Co-Founder of a few other ventures : Arihant Developers – Construction of Residential FlatsiPassion Sports – Sports Retail Showrooms Desire Sports – Cricket Ground and academy at Pune, IndiaEngageMints ( Soch Solutions ) - Digital Platform for Customer Engagement

Listed skills include Crafting Customer Experience Journeys, Leadership, Management, Contact Centers, and 10 others.