As a skilled ServiceNow Developer, I specialize in designing, developing, and implementing solutions on the ServiceNow platform to streamline and enhance business processes.*Key Responsibilities:-Custom Application Development: Design and develop custom applications on the ServiceNow platform to meet specific business requirements.-Integration Solutions: Implement integrations with various enterprise systems and third-party applications to ensure seamless data flow and process automation.-Workflow Automation: Create and maintain workflows, scripts, business rules, UI policies, and UI actions to automate complex business processes.-Incident and Change Management: Customize and manage Incident, Problem, Change, and Service Catalog modules to align with ITIL best practices.-Technical Support and Troubleshooting: Provide technical support, troubleshoot issues, and ensure the stability and performance of the ServiceNow platform.-Continuous Improvement: Stay updated with the latest ServiceNow features and best practices to continuously enhance the platform's capabilities.*Technical Skills:-ServiceNow Platform: Experienced in ServiceNow platform capabilities, including ITSM, HRSD, and CMDB modules.-Scripting and Programming: Experienced in JavaScript, GlideScript, HTML, and CSS, for customizing and extending ServiceNow applications.-Integration Technologies: Skilled in REST/SOAP APIs, for connecting ServiceNow with external systems.-Agile Methodologies: Knowledgeable in Agile/Scrum methodologies for project management and software development.*Certifications:-ServiceNow Certifications: Certified System Administrator (CSA)

As a ServiceNow Intern, I had the opportunity to gain hands-on experience in IT service management and contribute to various projects aimed at improving business processes. My role involved collaborating with cross-functional teams to develop, configure, and maintain the ServiceNow platform to meet organizational needs.*Key Responsibilities:-Assisted in the design, development, and implementation of ServiceNow solutions to streamline IT and business workflows.-Supported the configuration of ServiceNow modules, including Incident Management, Problem Management, Change Management, and Asset Management.-Participated in the development of custom applications and integrations to enhance platform functionality.-Conducted testing and troubleshooting to ensure the stability and reliability of the ServiceNow environment.-Assisted in the creation of technical documentation and user guides to support system adoption and usage.-Collaborated with team members to identify and address areas for process improvement and automation.-Provided end-user support and training to facilitate smooth adoption of ServiceNow solutions.