Managing  Physical and  virtual serversManaging  vCenter and ESXi hostsManaging VDI environment (Horizon  on  Azure)Server capacity planning and performance tuningServer  monitoringWindows Patch managementESXi patching & upgradeHardware firmware upgradeVendor coordination (HP, Cisco, Windows, VMware)

- Troubleshoot reported issues and complete assigned task according to SLA in ServiceNow.- Support virtual infrastructure platforms, VDI, VMware Horizon, virtual desktops.- Support various collaboration and messaging technologies, Zoom, Teams,Skype.- Administering Vmware Vcenter Exsi host Vm’s.- Testing and certifying hardware and software technologies.- Follow IT change management governance & process.- Effectively communicate and build rapport with team members, stakeholders and interface groups using a variety of techniques and collaboration, from initiation to close.- Provide on-site support of physical desktops, hardware, peripherals, printers, etc.- Collaborate with colleagues across the global organization to implement change through structured change management process.