Sachin Varma Email and Phone Number
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A Global Business Transformation Leader & Turnaround Specialist, driven by a “can do” philosophy; a contagious passion for redefining what’s possible; and tireless energy for fresh challenges. Over 25 years of building legacies in reputed multi-nationals; guiding them through business turbulence; and transitioning complex, Operational turnarounds, into industrial-scale, hypergrowth engines leveraging the power of Gen Ai and technology. Spearheaded divestitures, acquisitions, and integrations, and developed Cognitive, Automation, AI, Robotics, Analytics infused solutions across geos. Leveraged exponential tech to deliver Financial and Business results across the IT, ITeS, Services Industry. Managing Partner & Global Head of Ai First BPO Delivery at IBM Consulting. Previously Global Delivery Lead for Industry Verticals, Global Transitions, and Business Transformation at Concentrix (formerly IBM Global Process Services).An Executive Sponsor for Diversity & a Talent Development Champion, committed to fostering an inclusive, balanced, ethical org culture. EXECUTIVE COMPETENCIES:Fiscal, Strategic, Operational Leader | Service Delivery Excellence | Profit Centre Management | Global Accounts Management | Acquisition, Divestiture, Integration | Business Development | Business Transformation & Transition | Turnaround Strategy | Problem Solving & Crisis Management | Value Positioning, Market Expansion | Strategic Alliance & Partnership | Diversity & Talent Development | Entrepreneurship | Design Thinking | Shared Services Management | Cross-Cultural Client Relationship Management | Cross-Functional Project Management
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Global Delivery Leader Bpod Ibm ConsultingIbm Oct 2022 - PresentArmonk, New York, Ny, Us
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Vice President & Sr.Partner- Apac Delivery And Client Services LeaderIbm May 2018 - Oct 2022Armonk, New York, Ny, UsAchieved consistent client success and demonstrated resilience throughout pandemic in a Dynamic Delivery Operations framework. Profitability and savings grew annually along with never-before global captive deals, and client wins across key sectors. APAC recorded +33 NPS, and zero financially challenged accounts. Forayed into Blockchain. Implemented intelligent workflows, exponential tech innovation, and hyper automation. Conceived and anchored IBM’s largest Gender Diversity Community and series, Women In The Corner Office (2021). Led initiatives like for accelerated Leadership Acquisition, Employee Engagement, and Talent Development.
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Vice President - Cps Transformation Leader, ApacIbm Oct 2017 - Feb 2018Armonk, New York, Ny, UsLed integration of IBM’s newly-acquired business, Promontory. Amplified APAC BPO teams to 15,000 plus. built the Risk & Compliance Practice with robust solutioning, transition, and transformation management systems. Exceeded SLAs with Cognitive & Analytics interventions, transitioning labour arbitrage to value-add plays.
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Vice President - Account ManagementIbm Jul 2016 - Sep 2017Armonk, New York, Ny, UsMoved back into IBM's technology side, significantly enhancing the IT service offerings for the largest, most complex, cross-brand, banking client engagement across ASEAN. Anchored IBM Core systems footprint post loss of architectural control on Hybrid Cloud (2015). Transitioned infra-managed services to client’s in-house operations, expanding footprint in AMS, and Automation COE.
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Vice President - Global DeliveryIbm Jan 2014 - Jun 2016Armonk, New York, Ny, UsCo-architected IBM’s divesture of BPO business to Concentrix. Details below…
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Executive Director - Crm DeliveryIbm Dec 2010 - Dec 2013Armonk, New York, Ny, UsManaged 15,000-strong India Delivery Centre, and key deliverables for all offshore contracts. Verticalized strategic business units globally. Integrated Banking & Financial service, reporting double-digit business growth and margin improvements. Achieved sizeable cost cutback following leadership and other interventions in conjunction with Shared Services. Won nation-wide industry recognition at NASSCOM and other HRD summits for Diversity efforts.
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Vice President & Crm Competency HeadIbm Jul 2009 - Nov 2010Armonk, New York, Ny, UsTransformed P&L for a large cross-industry CRM portfolio, and streamlined operationally and financially challenged accounts. He ran the India Delivery Centre, and ramped up overseas sites near Costa Rica and Philippines to expand delivery footprint.
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Vice President - Global Delivery Industry Verticals & Systems IntegrationConcentrix Feb 2014 - Jun 2016Newark, California, UsIn 2 years, accomplished 100% client retention during integration, the seamless transfer of a 35,000-strong workforce; and service level continuity, through IBM Daksh divestiture to Concentrix. Led Service Delivery & Solutions for Financial Services across Healthcare, Banking & Insurance, and grew integrated portfolio to $370mn. Ran the Global Transition & Transformation Centre of Excellence, scaling CAGR up 18%. -
Senior Vice President & CooSitel India Feb 2007 - Jun 2009Miami, Fl, UsSpearheaded Service Delivery, P&L, Client Management & Development, and Shared Services across 5 delivery centres pan-India, with a focus on People Development & Retention. Quadrupled new business via advanced workflow management, time motion studies, and process optimization. -
Process DirectorDell 2004 - 2007Round Rock, Texas, UsLaunched EMEA Tech Support Operations (2006). Built partners like Sitel from the ground up. Led offshore ops as Regional Head - Outsourcing & Worldwide Partner Management (2004-2006). -
Senior Manager - GpoIgate 2001 - 2004Co-Founded qServ Communications and integrated it with IT&T. Led the acquisition by IGATE. Grew teams ten-fold. -
Manager - Eretail GroupE-Rpg 2000 - 2001Mumbai, Maharashtra, In -
Manager - Integrated MarketingXerox 1997 - 2000Norwalk, Connecticut, Us -
Supervisor - Client RelationsImrb International 1994 - 1995London, Gb
Sachin Varma Skills
Sachin Varma Education Details
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Harvard Business School Executive EducationUnderstanding And Shaping Transformative Change -
Institute Of Management Technology, GhaziabadMarketing/Operations
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Delhi UniversityBachelor Of Commerce (B.Com.)
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St.Columba'S School, New DelhiCommerce
Frequently Asked Questions about Sachin Varma
What company does Sachin Varma work for?
Sachin Varma works for Ibm
What is Sachin Varma's role at the current company?
Sachin Varma's current role is Managing Partner & Head of Global Delivery Ai First BPO IBM Consulting I Founder WITCO.
What is Sachin Varma's email address?
Sachin Varma's email address is va****@****ail.com
What is Sachin Varma's direct phone number?
Sachin Varma's direct phone number is 180010*****
What schools did Sachin Varma attend?
Sachin Varma attended Harvard Business School Executive Education, Institute Of Management Technology, Ghaziabad, Delhi University, St.columba's School, New Delhi.
What skills is Sachin Varma known for?
Sachin Varma has skills like Outsourcing, Crm, Strategy, Management, Program Management, Vendor Management, Leadership, Team Management, Operations Management, Offshoring, Business Development, Bpo.
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