Sachithra Perera Email & Phone Number

Gampaha, Wp, Lk

Sri Lanka

▪ Manage and administer Windows Servers (2003 to 2019), including configuration, installation, maintenance, and troubleshooting of AD, DNS, DHCP, and GPOs▪ Deploy and manage Azure virtual machines, including creating virtual networks, configuring storage, and ensuring security through the use of Azure Active Directory, Azure Security Center, and other tools▪ Maintain and optimize Exchange Server, including mailbox management, email routing, and troubleshooting complex mail flow issues▪ Implement and maintain virtualization technologies such as Citrix, VMWare, and Azure, including creating and managing virtual machines, configuring virtual networks, and ensuring high availability through failover clustering and load balancing▪ Respond to incidents through the use of incident management tools such as ServiceNow, Cherwell Service Management▪ Maintain and troubleshoot print servers and related issues, including configuring print queues, resolving printer driver issues, and optimizing print server performance▪ Conduct daily health checks of IT infrastructure, including monitoring system performance, reviewing event logs, and identifying potential issues before they become critical

Katunayake

▪ Plan, monitor, and evaluate IT systems to maintain pre-defined levels of availability and serviceability.▪ Respond to IT system faults reported through the service desk within defined time frames to achieve agreed service level standards.▪ Create and maintain documentation following company standards, including system diagrams, spare parts, and troubleshooting procedures.▪ Co-ordinate with third party service providers, inter-department coordinators, and other users to analyze system resource utilization and capacity needs.▪ Build system infrastructure including cloud environment and hosting platforms to ensure interoperability and future scalability.▪ Perform online maintenance of desktop, CUTE system, cloud systems, LAN/WAN systems, BRS system, CCTV system, and radio equipment.▪ Install and replace LAN workstations and network accessories to ensure system accessibility.

Sri Lanka

▪ Processed foreign currency payments using Oracle EBS▪ Handled receipts, sales invoices, and payments▪ Maintained accurate financial records of incoming and outgoing finances▪ Completed VAT return forms▪ Monitored and recorded accounts with accuracy▪ Communicated with vendors via phone and email

Master Of Business Administration - Mba (Reading)

Bachelor Of Science Honours (B.Sc.), Information Technology

Gce Advanced Level - Combined Mathematics, Gce Advance Level 2011