Sachenka Pichardo Email & Phone Number

San Antonio, Texas, US

New York City, NY, US

• Deployed by parent company Dorilton Capital LLC to create a technology delivery organization capable of supporting Alcority, a newly formed affiliate company focused on supporting Dorilton’s M&A activities. Direct.
• Built a technology delivery organization complete with tooling, portfolio standards, maturity models, and scalability.
• Increased productivity 30% within the first 3 months by strengthening team accountability and performance. Revamped the task tracking process and introduced governance with metrics.
• Revitalized the department’s deliveries in the first 6 months by leading >20 quick-win and 5 complex high visibility projects addressing mobile apps, business intelligence visualizations, security hardening, and new.
• Shortened creation of the annual and quarterly operating budget process from 3 weeks to 1 week by creating work roadmaps as well as creating repeatable and reusable what-if models and scenarios.

• Launched this Advisory firm that helps entrepreneurs stand-up operations, drive growth, and manage risk. Directed all business activities and operations. Guided projects from inception to post-production support while.
• Counseled business owners on ways to turn around underperforming business lines.
• Analyzed areas of revenue opportunity, reduced process waste, and implemented strategic, operational changes that cut expenses and grew operating margins.
• Instituted Agile strategies for business growth, technology, operations, risk management, and project planning.

New York, New York, US

• Developed policies, procedures, and tooling for a Program Management Office at this growing private investment firm. Partnered with senior management in matters related to Program Management. Planned and managed.
• Laid the groundwork for a scalable and robust PMO leveraging Six Sigma, Agile and traditional program / project management practices. Authored the team’s processes, policies, and procedures.
• Created templates, policies, procedures, and methodologies still in use today that helped the company transition from an acquisition mode to a divestiture mode.
• Elevated project planning, delivery, and benefits quality 25%. Redesigned intake and governance processes that bolstered customer satisfaction and met enterprise goals.

Newark, New Jersey, US

• Developed, implemented, and directed a vendor management program. Sequenced projects and negotiated tradeoffs with stakeholders. Later transitioned efforts to managing audits and assisting with product innovation. Led.
• Improved regulatory compliance by reinventing the multi-department evidence collection and presentation process and reducing cycle time.
• Boosted productivity and accountability by developing integrated master roadmaps, project plans, and budgets.
• Facilitated prioritization of vendor risks. Designed mitigation strategies, action plans, technical solutions, security controls and recommendations to reduce enterprise risks exposure.
• Created and implemented crisis response, disaster recovery, business continuity, and business resiliency plans.

Newark, NJ, US

• Facilitated launch of EMRs and adaptation of ACA legislation components. Enabled BCBS to implement technical changes required to address and comply with WHO, EMR and ACA mandates. Directed strategic planning of a.
• Led development of a claim adjudication product to secure a market-differentiating client.
• Increased operational efficiencies 30% by providing key measures used to remove process waste.
• Optimized performance and productivity by adopting Agile development methodology.
• Introduced the first physician-led, gamified mobile app that served as a precursor to today’s “smart Watches”.
• Facilitated launch of Affordable Care Act (ACA) components including Accountable Care Organizations (ACO), Patient Centered Medical Homes (PCHM), and Episodes of Care (EOC) programs.

US

• Led testing of a new claims adjudication update as the Healthcare Industry addressed challenges created by WHO and EMR mandates and an aging population with longer life expectancy. Effectively supported the launch of.
• Partnered with > 20 business unit leaders to close architecture and operational gaps with 90% compliance rate.
• Coordinated with multiple teams and senior executives to develop a customized “Quality KPI Scorecard”.

Boston, MA, US

• Managed projects that improved gas-turbine manufacturing and aircraft engine manufacturing processes. Created and implemented processes that facilitated development of more reliable products and improved defect.
• Directed an eight-figure project portfolio.
• Shrunk software development (SDLC) 30 days by Introducing product development (PLC) methodology.
• Developed a playbook of corrective actions and implemented a process that reduced engine downtime 15%.

US

Front Office Manager & Release Manager, Summary Check and OTS (10/06 to 05/08)Senior Business Analyst, United eServices (10/05 to 10/06)Business Analyst, Broker Portal (04/05 to 10/05) Led a $10M annual project portfolio by managing an elite team of project managers and vendors that supplied business analysts, developers, and QA services. I developed a.

Responsible for driving the delivery of business/functional requirements, architectural design to meet aggressive Sarbanes-Oxley (SOX) compliance targets. Enhanced customer experience on our website by delivering single sign-on solution allowing customers to access to all SBC subsidiary portals such as Cingular and AT&T, entering one set of credentials once.

Dallas, TX, US

Data Communication Project Specialist, Retail Sales (03/04 to 01/05) Lead Business Analyst, Customer Reporting Team (03/01 to 02/04)Analyst, National Corporate Care (05/99 2/01)Accountable for accurate data-analytics and using data to develop continuously improvement solutions for small business accounts. During my tenure I reduced the staff required to.

Master Of Business Administration (Mba), Organizational Leadership

Bachelor, Science Computer Engineering

Electrical Engineering