Lan-Chi Lam

Lan-Chi Lam Email and Phone Number

Director of Communications @ Los Angeles Metro | Revenue & Partnerships @ Los Angeles Metro
Lan-Chi Lam's Location
Los Angeles Metropolitan Area, United States, United States
Lan-Chi Lam's Contact Details

Lan-Chi Lam personal email

n/a
About Lan-Chi Lam

Lan-Chi is a seasoned communications professional with over 25 years of experience in various sectors, including media, internet technology, consumer software, transportation, and government. She leverages her skills in digital management, creative direction, and advertising management to drive revenue and customer experience for Los Angeles Metro, the third-largest transit agency in the US.In her current role as Director of Communications - Revenue Generation, she has modernized the agency's bus and rail advertising programs, delivering new contracts that increased revenues from $110M to $305M. She is also leading the digitization of Metro's rail system, installing nearly 1,000 digital screens that will provide real-time information and digital content for customers. She is passionate about enhancing transit ridership and accessibility through innovative digital platforms and strategies.

Lan-Chi Lam's Current Company Details
Los Angeles Metro

Los Angeles Metro

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Director of Communications @ Los Angeles Metro | Revenue & Partnerships
Lan-Chi Lam Work Experience Details
  • Los Angeles Metro
    Director Of Communications - Revenue Generation
    Los Angeles Metro Jan 2017 - Present
    Los Angeles, Ca, Us
    In 2017, I added revenue generation by modernizing the agency’s bus and rail advertising programs — delivering new contracts with increased revenues from $110M to $305M. The program will see the digitization of Metro’s rail system by providing new equipment for digital signage, customer information, and advertising — nearly 1,000 digital screens ($20M of capital assets) will be installed at no cost to the agency. Once complete, it will serve as a new digital channel for Metro to effectively communicate with customers in realtime and afford customers interactive information at their fingertips.
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  • Los Angeles Metro
    Director Of Communications - Web & Mobile
    Los Angeles Metro Jun 2013 - Apr 2019
    Los Angeles, Ca, Us
    Ensuring Metro's presence in digital platforms - desktop, tablets, mobile, large format kiosks, and social. Encouraging and enabling transit ridership via online technology.
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  • Los Angeles Metro
    Interactive Design & Strategy Manager
    Los Angeles Metro Nov 2008 - Jun 2013
    Los Angeles, Ca, Us
    Online Strategist / Manager: design direction, project management, product management, and team building.Modernized Metro's presence in the interactive world - web, social networking, and mobile. Rebuilt agency's 5,000+ page website (from the ground-up) in 9 months with a skeletal crew; additionally launching agency blog and developer site; direction for social network presence on Facebook & Twitter; launching mobile website and iPhone application for transit customers. Managing designers, webmasters, front-end developers, back-end developers, and PAs.
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  • Otis College Of Art And Design
    Board Of Governors
    Otis College Of Art And Design May 2016 - Present
    Los Angeles, Ca, Us
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  • Emc
    Senior User Interface Designer
    Emc Jun 2006 - Oct 2008
    Round Rock, Texas, Us
    Software Design: user interface, visual interface, and interaction design.Styled the company's collaboration product - CenterStage; designed the user model and interface for mobile client; ui design for SDK platform (WDK), rich media (DAM) and web content management (WCM).
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  • Apple
    Design Manager
    Apple 2001 - Jun 2006
    Cupertino, California, Us
    Software / Web Design: info architect, user interface, visual design, content design.Lead designer for concepting, development and implementation of the iTunes Music Store from sctratch -- in ten months -- with a start-up team. Later, building the design production team responsible for the weekly maintenance of 20+ iTunes Music Stores. I managed a team of 7 designers, directing the tone and visual consistency of all designs for the stores.Product development, focusing on improving and creating new features. I designed the layout and interface for iTunes 7.0 release (splitting the stores) and translating cover-flow interaction for web.
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  • Msnbc
    Information Designer
    Msnbc 1998 - 2001
    New York, New York, Us
    Editorial design for online news.Visual maintenance of editorial sections—MSNBC Main, News, Sports, Opinions and Living. My work consisted of designing “newspaper fronts” covering daily news and also creating information graphics such as locater maps; tables and graphs. I also worked with editors to create interactive sports projects with video and flash technology.
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  • Dennis Miller Live
    Background Designer
    Dennis Miller Live 1997 - 1998
    Editorial design for television.Created montages with photography and graphics for weekly television show. The backgrounds correlated with topics of discussion for the night; topics ranged from “Fear of flying” to “The Death Penalty.” These images were projected onto the background of the studio and served as part of the set. Special Note: This was for his original show on HBO.

Lan-Chi Lam Skills

User Interface Design Mobile Applications Creative Direction Interaction Design User Experience User Interface Mobile Devices User Centered Design Strategy Strategic Planning Management Web Content Management Project Management Design Management Team Building Product Management Advertising Management Advertising Operations Generating Revenue Transportation Business Development Corporate Sponsorships Policy Writing Local Government Maps Licensing Agreements

Lan-Chi Lam Education Details

  • Otis College Of Art And Design
    Otis College Of Art And Design
    Communication Design

Frequently Asked Questions about Lan-Chi Lam

What company does Lan-Chi Lam work for?

Lan-Chi Lam works for Los Angeles Metro

What is Lan-Chi Lam's role at the current company?

Lan-Chi Lam's current role is Director of Communications @ Los Angeles Metro | Revenue & Partnerships.

What is Lan-Chi Lam's email address?

Lan-Chi Lam's email address is sa****@****mac.com

What is Lan-Chi Lam's direct phone number?

Lan-Chi Lam's direct phone number is +121392*****

What schools did Lan-Chi Lam attend?

Lan-Chi Lam attended Otis College Of Art And Design.

What are some of Lan-Chi Lam's interests?

Lan-Chi Lam has interest in Open Data, Innovation Environments, Pingdom, E Government, Participatory Democracy, Democracy, Public Transport, Open Innovation, Collective Knowledge.

What skills is Lan-Chi Lam known for?

Lan-Chi Lam has skills like User Interface Design, Mobile Applications, Creative Direction, Interaction Design, User Experience, User Interface, Mobile Devices, User Centered Design, Strategy, Strategic Planning, Management, Web Content Management.

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