Trained students in Amazon-related skills (e.g., selling, marketing, Fulfillment by Amazon)Mentored students in e-commerce entrepreneurship, enhancing their online business skillsDeveloped and updated training materials tailored to students' needs, improving course engagement and success rates.Monitored students' progress and offered individualized support to help them build skills for a successful e-commerce career.

Assisted prospective students and parents with detailed information about programs, admission requirements, and university policies.Managed high volumes of inquiries efficiently, providing accurate responses to enhance applicant experience and ensure clarity in the admission process.Coordinated with admissions staff to streamline processes and improve communication, contributing to increased admissions efficiency.

Prepared and distributed tax notices, coordinating with team members to ensure efficient tax collection.Managed records of collected taxes and maintained accurate documentation for financial tracking and compliance.Oversaw the workflow and provided support to team members, ensuring timely completion of tasks and adherence to company policies.