Sadaf Raza, Pmp Email & Phone Number

As a senior technology delivery and PMO leader, I bring 15+ years of expertise in driving enterprise systems implementations, fostering service innovation, and leading cross-functional teams. My experience spans managing client relationships and providing consultative support across the project life cycle to enable the seamless delivery of SaaS solutions and services for enterprise healthcare organizations.I combine strong leadership skills with experience in IT strategy and operations, technical product and program management, and solutions/systems design and delivery. My focus is on driving SaaS implementations, with full ownership of budgets and KPIs, ensuring projects are completed on time and within scope. With a proven track record of steering projects from requirements gathering to seamless integration and migration, I leverage my experience in Agile and hybrid methodologies to optimize the project life cycle. This involves prioritizing features, facilitating smooth business systems adoption, and ensuring that all stakeholders are aligned and informed.My strong strategic thinking and problem-solving abilities, combined with hands-on implementation and relationship management skills, allow me to deliver creative, customer-centric solutions and operational improvements. This drives digital transformation and enhances customer success, ultimately contributing to the overall growth and efficiency of the organization.Career Highlights:• Directed health system teams and a consulting firm in executing successful negotiations for a multi-year contract with a large payer; projected to deliver a 22% increase in revenue over 3 years.• Implemented the Hyland OnBase document management system to replace the legacy Perceptive system at UMMS, converting 42M Perceptive documents to OnBase to save UMMS $450K in maintenance costs.• Led and mentored 10 analyst employees at UMMS, in addition to implementing new team processes and practices that improved team productivity by reducing 80% of overtime hours and mitigating burnout. • Built, scaled, and led the Large Group division at CareFirst BlueCross BlueShield in managing CDH client relationships, including establishing process frameworks that generated $300K in cost savings. • Established, developed, and managed a PMO to support a 4K-person technology department at Accenture, which later evolved into an enterprise PMO with 30 full-time staff.

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  University Of Maryland

  Information Systems Management & Management Studies