Sadaf Shaikh

Sadaf Shaikh Email and Phone Number

Quality Team Lead at ConnectWise striving to be the trusted partner that helps businesses drive customer satisfaction, operational efficiency, and continuous improvement. @ ConnectWise
tampa, florida, united states
Sadaf Shaikh's Location
Mumbai, Maharashtra, India, India
Sadaf Shaikh's Contact Details

Sadaf Shaikh work email

Sadaf Shaikh personal email

n/a
About Sadaf Shaikh

Experienced Quality Team Lead with a demonstrated history of working in the customer service industry. Skilled in Customer Service, monitoring, Transactional audits, Root cause Analysis, D-sat analysis, Kaizen, Total Quality management, Lean Six Sigma, Management, Auditing, and Constructive Feedback, Process Improvements , people management, process excellence,Strong quality assurance professional with a M.com focused in Business/Commerce, General from Mumbai University Mumbai.

Sadaf Shaikh's Current Company Details
ConnectWise

Connectwise

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Quality Team Lead at ConnectWise striving to be the trusted partner that helps businesses drive customer satisfaction, operational efficiency, and continuous improvement.
tampa, florida, united states
Website:
connectwise.com
Employees:
1425
Sadaf Shaikh Work Experience Details
  • Connectwise
    Quality Team Lead
    Connectwise Sep 2021 - Present
    Mumbai, Maharashtra, India
    working as a Quality Team Lead in a customer service IT domain. Gaining experience inPeople management, conflict management, Change management, Project management, process excellence,
    View
  • Connectwise(Former Continuum)
    Senior Quality Analyst
    Connectwise(Former Continuum) Aug 2018 - Aug 2021
    Mumbai, Maharashtra, India
    Working a Senior Quality Analyst with an objective to deliver the better customer experience by utilizing myself as a good resource.
    View
  • Continuum
    Senior Quality Assurance Analyst
    Continuum Aug 2018 - Aug 2021
    Andheri
    View
  • Continuum It Management Platform
    Quality Analyst
    Continuum It Management Platform Dec 2015 - Aug 2018
    Andheri
    monitoring calls, chats, emails, delivering feedback, process enhancements, dsat analysis, calibration, business metrics.
    View
  • Tinyowl
    Quality Analyst
    Tinyowl Nov 2014 - Nov 2015
    Mumbai Area, India
    View
  • Epicenter Technologies Pvt. Ltd
    Customer Service Representative
    Epicenter Technologies Pvt. Ltd Sep 2013 - Jun 2014
    Mumbai Area, India
    View

Sadaf Shaikh Skills

Auditing Management Rca Lean Six Sigma Coaching Customer Service People Management Callsmonitoring Constructive Feedback

Sadaf Shaikh Education Details

Frequently Asked Questions about Sadaf Shaikh

What company does Sadaf Shaikh work for?

Sadaf Shaikh works for Connectwise

What is Sadaf Shaikh's role at the current company?

Sadaf Shaikh's current role is Quality Team Lead at ConnectWise striving to be the trusted partner that helps businesses drive customer satisfaction, operational efficiency, and continuous improvement..

What is Sadaf Shaikh's email address?

Sadaf Shaikh's email address is sa****@****ise.com

What schools did Sadaf Shaikh attend?

Sadaf Shaikh attended Welingkar Institute Of Management, Mumbai University Mumbai.

What skills is Sadaf Shaikh known for?

Sadaf Shaikh has skills like Auditing, Management, Rca, Lean Six Sigma, Coaching, Customer Service, People Management, Callsmonitoring, Constructive Feedback.

Who are Sadaf Shaikh's colleagues?

Sadaf Shaikh's colleagues are Jill Small, Mahesh Gadekar, Rushali Kamble, David Fleisch, Giancarlo C., Ted Chacon, Steve Foster.

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