Led product management, digital transformation, growth hacking, and online operations for global ecommerce platforms, marketing sites, and experience platforms/martech (customer data platform, Adobe products, etc.) enabling improved CX, sales growth, and business efficiencies for global SaaS business. Built and scaled new organizational and digital/product capabilities; built world-class team with new talent. Key responsibilities included global digital strategy, product management, online product operations, SEO, web publishing.

Developed and drove strategies for global digital transformation, online product management, digital go-to-market, digital capability build, omni-channel growth, and optimization of SaaS business. Responsibilities spanned product management and operations for digital platform, strategic PMO, financial management, and change management.

Spearheaded North America-wide ecommerce product management, operations, and other teams for businesses totaling $10B. Ran multi-billion dollar B2B ecommerce platform/channel.

Led desktop, mobile, and omni-channel strategy, product management, program execution, and operations for largest online business of #4 e-retailer, which transacts billions in annual revenue.

Drove ecommerce product management, online strategy/execution and new offering development for Staples.com’s $400M technology business. Collaborated with retail counterparts to roll out omni-channel initiatives and achieve strategic alignment.

Ran operations, new offering creation, and R&D for SapientNitro’s omni-channel commerce thought leadership organization.

Researched/drafted memoranda on critical legal issues. Drafted contract provisions for multi-billion dollar clients.

Led multi-million dollar, strategic business, product, and technology consulting engagements for Fortune 100 clients through full lifecycle, from planning/design through deployment and support. Operated in fast-paced, fixed-time, fixed-price model.