• Conducted comprehensive policy analyses, producing high-quality briefing notes, strategy documents, and position papers that informed advocacy efforts and policy discussions for organizational leadership. through the ability to draft meaningful policies and recommendations and write impactful narratives from data and supporting evidence.• Produced high-quality reports, presentations, submissions, and briefing notes to support decision-making and stakeholder engagement through the ability to effectively deliver and present information, orally and in writing, in a clear, open and concise manner.• Interpreted provincial government policies and programs to develop tailored recommendations on specific policy and program options, ensuring alignment with organizational priorities through the ability of highly developed analytical, and strategic approach to issues with proficiency in relationship-building.• Contributed to the development of innovative programs, implementation plans, and standards and assessed the effectiveness of policies and programs against the organization’s initiatives and goals through the ability to consistently work with a high degree of excellence, accuracy and attention to detail.• Leveraged exceptional interpersonal and communication skills to provide outstanding customer service, effectively addressing public inquiries, resolving concerns, and fostering positive relationships, ensuring alignment with organizational policies and government affairs objectives.

• Facilitate weekly discussion sections, leading engaging and interactive sessions that have resulted in a 15% increase in student participation and comprehension of course material.• Develop and implement a tailored study guide for the class, resulting in a 20% improvement in student exam scores compared to previous semesters.• Led a team of fellow teaching assistants in redesigning the course syllabus, resulting in a more student-centered and effective curriculum, which received positive feedback from both students and the course instructor

• Proactively engaged with the graduate students to identify their academic and personal needs, ensuring they receive the support and resources necessary to excel in their studies and overall college experience through the ability to interact effectively with individuals from diverse academic and cultural backgrounds and apply leadership, relation management, and interpersonal skills.• Collaboratively worked with the International Students Support office of Wilfrid Laurier University to advocate for international graduate students’ needs and organized different events and programs to keep them engaged with the Laurier community. • Focused on housing policy and implementation of Waterloo Region including, review of development applications related to student rental housing demolition, replacement and site intensification, development of housing policy and regulation, and housing research and analysis.• Developed, coordinated, and implemented all aspects of student engagement to support investigations and respond to ongoing issues through the proven ability to problem-solve and maintain confidentiality when dealing with sensitive and confidential issues using diplomacy, discretion, and tact.

• Successfully managed and implemented multiple projects for university students through the ability to handle multiple tasks with competing priorities and meet deadlines in a fast-paced environment characterized by frequent changes in priorities and flexibility.• Effectively developed administrative and communications guidelines and procedures which increased the effectiveness and efficiency of the organization’s administration and communication by 30% through applying = organization, multi-tasking, and time management skills and proven ability to complete tasks accurately with strong attention to detail and ability to review own work for errors.• Determined eligibility for funding from the government and international donors and monitored funded programs continuously to ensure compliance with projects’ guidelines and expenditures through my ability to establish and maintain effective relationships to gain trust and respect with internal and external stakeholders.• Conducted program reviews and recommendations for quality assurance and continuous improvement and maintained standards policies and procedures by applying my ability to distill technical information into plain language.• Successfully conducted research, drafted, and interpreted policy documents and materials by applying exceptional research and analytical skills through the ability to transform policy recommendations and interpretations into practice.

• Successfully coordinated and managed multiple demands and priorities programs, ensuring effective implementation, on-time delivery, and measurable positive impact through accuracy and attention to details. • Developed and maintained strong relationships with program partners and stakeholders, facilitating effective collaboration and achievement of program objectives.• Coordinated to write project correspondence, reports, specifications, contracts, agreements, and scope of work to read and understand contract agreements, invoices, site drawings, and correspondence.• Coordinated changes in scheduled service contracts with management and staff in each facility, minimizing any impact on client operations and contractor performance meetings.• Ensured compliance with organizational and donor requirements, developed and implemented, and employed policies, collective agreements, regulations and procedures to mitigate program risks and ensure program success.

• Wrote, edited and distributed content, including press releases, website content, annual reports, speeches • Conducted evaluation surveys for organizational activities• Communicated with all youth-run organizations• Responsible to make reservations, to answer telephone and other administrative supports • Schedule appointments and chaired meetings and to greet with attendees • Used various software, including word processing, spreadsheets, databases, and presentation software.• Outreached and publicized more than 50 the organizations activities and accomplishments and increased outreach of the activities from 15K views to 50K views • Recorded, prepared and correspondence of minutes of meetings, seminars and conferences and I was responsible to using filing systems for filing of confidential documents and compile of data