Dragonfly Design and Production is a computer graphics studio with more than 10 years’ experience in the creation of visual content for different media.Our services include:• motion design• 3d modeling and animation• vfx and post production services (compositing / rotoscoping / 2d/3d tracking / retouching and cleanup / visual effects and simulation / keying and matte painting).We are interested in partnering with marketing agencies, production, and post-production companies to join hands in meaningful and challenging projects.Our team is a progressive community of efficient, dedicated and highly experienced artists. We’ve completed a large number of works in partnership with overseas digital agencies, production / postproduction studios and vfx-producers on projects for international media market. So, our experience also enables us to provide motion graphics and visual effects for our partners remotely.

• Provided assistance and appropriate financial services for members with keen attention to their needs• Resolved problems with member’s accounts quickly and to member satisfaction• Assisted with processing transactions and administrative tasks• Assisted in managing risks and reported any unusual occurrences activity to management• Experienced in working with confidential documents and worked in a classified environment• Received, sorted, and distributed incoming mails and e-mails, assessed urgency, and set deadlines

• Performed the full sale cycle from lead generation to closing sales• Met with prospects and clients and provided various solutions to help them grow their business with keen attention to their needs• Established, maintained, retained, and managed customer relationships and successfully serviced their needs• Built clientele• Prepared, gathered, consolidated and reported on routine sales and purchase data

• Generated and compiled data from multiple data sources using various business intelligence tools and information management systems to do the marketing research of local prospects• Provided the recommendations for web site and LinkedIn page improvement• Ensured the marketing campaign start-up and the result monitoring• Created the concept and design of the marketing collateral

• Assisted ACSO Security Specialist • Handled time sensitive documents• Experienced in working with confidential documents and worked in a classified environment• Ensured the accurate management of data within information management system, electronic and paper filing

• Dealt efficiency with queries from partners that contributed to increasing business for 170% on the reporting market• Intercultural business communications (Russia + adjacent countries)• Launched a distribution business• Assisted in developing and implementing pricing changes • Increased the partners’ network • Performed semi-annual and annual budgeting, inside and outside sales reports and forecasting and distributed them to appropriate channels• Coordinated the financial support for promotion campaigns and submitted the expense claims to finance department.• Analysed complex data to monitor and track the market trends and competitors activity to find the new business opportunity for the company • Arranged appointments, meetings , and travel bookings• Set up and delivered sales PowerPoint presentations, product/service demonstrations, and other sales activities.

• Consulted partners in making a decision about the purchase of a product or service that contributed to the achievements of sales target• Greeted and provided assistance to clients with kindness and patience in support of good client relations that resulted in increase of the clients’ loyalty• Considerably increased the turnover of reporting partners for 2,2 times through efficient dealing with questions and queries from partners• Compiled and analyzed the quantitative and qualitative information to ensure the partners’ financial discipline• Monitored the market and competitors’ market activity

• Supervised the work of a team of up to 20 people• Through effective working relationships with regional teams, organized and administrated the branches’ work process that resulted in the accurate control of regional business• Performed the annual planning, budgeting, monitoring, reporting processes• Organized and supported the kick-off meetings• Participated in numerous trip throughout Ukraine that resulted in spreading the regional business• Developed templates to facilitate work• Provided complex transactional support for a process within a full accounting cycle• Recommended improvements to business processes

• Reconciled the trade balance through accurate data maintenance• Increased the share of the company on the Ukrainian market of LCD monitors from 11% to 20.5% through providing the ongoing sales and support to partners• Ensured purchase invoices were completed accurately and submitted to vendors on time• Forecasted sales activities and prepared periodic sales reports showing sale volume, potential sales, and areas of proposed client base expansion that helped to optimise financial resources.• Performed the annual/ semi-annual/ quarterly budgeting, planning, and monitoring expenditures.• Prepared and processed various reports including sales and inventory statistics and forecasts

• Arranged professional training• Drove customer satisfaction through solution-based approach• Researched and provided competitive product information to customers that promoted partners and the sale and application of products• Supported and coordinated events, projects, and meetings that resulted in the promotion of products and services• Initiated updates to the website• Coordinated content and production of annual reports• Produced statistical analysis and reports on marketing programs effectiveness

• Provided administrative and general support for call-centre team• Organized more than 20 seminars and professional development training courses • Promoted the company’s products and services to partners that contributed to the network of XEROX Authorised SOHO resellers development from 80 to 183 companies• Prepared agendas, minutes, and resolutions of meetings• Created PowerPoint presentations, reports, spreadsheets, and documents• Prepared, gathered, consolidated, and reported routine and complex data• Compiled and maintained large volume of partners portfolio data within information management systems