Key Responsibilities and AchievementsFinance Systems Management:• Managed on-premise SQL Server finance systems, ensuring seamless operations and highdata availability for critical financial processes.• Spearheaded the migration of legacy systems to modern cloud data platforms such asDatabricks, Snowflake, and Microsoft Azure.Accounts Receivable and Unbilled Invoices:• Oversaw and streamlined workflows for accounts receivable and unbilled invoices, ensuringtimely and accurate reporting.Cost Distribution and Analytics:• Designed and maintained SQL-based solutions for actuals and cost distribution at variouslevels, including site-wise, client-wise, and geo-wise views.• Delivered actionable insights by handling complex data models for cost allocations.Data Architecture and BI Collaboration:• Led the team to develop and maintain critical financial dashboards and reports.• Created fact and dimension tables following Medallion architecture, enabling efficient datapipelines and improved reporting accuracy.• Partnered with cross-functional teams to implement PnL, OPM, and intercompanydashboards, driving strategic decision-making and operational transparency.Advanced Data Modeling:• Developed and optimized SQL queries and data structures to support financial reporting andanalytics.• Applied industry best practices in data architecture to enhance data integrity and scalability.Key Achievements• Enhanced the organization’s financial reporting accuracy by creating scalable data modelsand adopting Medallion architecture.• Streamlined cost distribution analytics, enabling detailed insights into financial performanceacross multiple dimensions (site, client, geography).Skilled in database management, data architecture, and development, with a proven ability to build efficient, scalable data pipelines and workflows. Expertise in developing ETL processes and integrating complex financial data from diverse sources.

During my tenure as a Program Manager, successfully managed largescale programs across both the IT and customer engagement sectors, particularly focusing on Finance, Healthcare, BPO, and Online Ordering domains. One of the key responsibilities was overseeing diverse projects for prominent clients such as Daikin, Zomato, Telebrands, and OTIS. Each project brought its unique set of challenges, whether it was ensuring compliance in financial services or meeting the rapid scalability demands of the online ordering ecosystem. Played a pivotal role in developing and implementing custom software solutions. These solutions were tailored to optimize project delivery, improve system performance, and ensure seamless integration across business functions. In the healthcare BPO sector, for instance, I collaborated closely with cross-functional teams to build tools that enhanced customer engagement, allowing for realtime data processing and decision-making. By designing robust platforms, able to improve service levels, reduce operational downtime, and provide clients with actionable insights to drive business performance.

With three years of experience in software development, Had gained valuable exposure to various aspects of the process. While I have not yet been involved in the entire software development lifecycle, I have contributed significantly to key phases such as design, development, and troubleshooting. Eager to further expand my expertise by gaining more comprehensive experience across the full lifecycle in future projects. Liaised with departments to address technical issues, software system design and maintenance. Integrated software components and third-party programs to measure accessibility and functionality. Troubleshoot and debugged software to check and rectify discrepancies.

Oversaw bug reports, ensuring they were resolved within an adequate timeframe. Kept manager informed of milestone updates and provided a detailed project report every week. Crafted and integrated new reports using SQL Server. Built robust and reliable systems for desktop applications.